General Manager

K1 Speed is an international indoor electric go-karting entertainment company that has more than 55 locations worldwide, including 2 in Canada.

K1 Speed Canada is looking for a General Manager for our Toronto Location.

K1 Speed Toronto

75 Carl Hall Rd. Unit 9

North York, ON.
M3K2B9

k1speed.ca

“Customers will never love a company until the employees loves it first”

The General Manager will lead the K1 Speed Toronto team, including two assistant managers, supervisors and 30+ employees.
- Full time, permanent position
- Approx. 40-44 hours per week
- Must have open availability including weekends

**Responsibilities**:

- Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and firing
- Payroll duties including: confirming written records, correcting punch errors, submitting final timecards
- Cash handling duties including: preparation of tills, change fund maintenance, and preparation of deposits
- Customer interaction and auditing of customer experience
- Ordering and purchasing operational supplies, concessions, and retail merchandise
- Performing operational paperwork duties including safety, accounting and inventory
- Creating schedules and employee communications
- Corresponding with and providing regular reports to corporate office personnel
- Expanding the marketing and promotional presence of K1
- Maintaining the effective operational feasibility of the center
- Maintaining the highest standard of facility appearance including storage areas and the parking lot
- Coordinate with your regional manager to ensure that all facility maintenance is performed quickly
- Ensuring that:

- Cashiers adhere to correct cash handling procedures and sell effectively
- Track Attendants run races safely, efficiently and professionally
- Mechanics maintain our karts in peak working condition
- All staff are strictly adhering to company policies and providing outstanding customer service

**Qualifications**:

- Previous General Manager / Site Manager experience preferred.
- High school diploma or post-secondary school degree
- 5+ years of experience in a management role
- Experience with Google Apps including Google Docs and Google Drive
- 5+ years of experience in customer service
- Leading a large team
- Providing exceptional customer service
- Passion for creating/maintaining a safe and fun work environment
- Strong people management skills
- Training and development
- Making decisions in a fast paced environment

Why you want to work for K1 Speed
- Benefits
- Extended health care
- Vision care
- Dental coverage
- Vacation/paid time off
- Discounted/free food
- Free racing
- Development opportunities

Mission Statement

At K1 Speed we strive to provide our customers with an outstanding racing experience that surpasses all of their expectations.
- We bring the world of competitive racing directly to our customer’s neighborhoods, offering all the thrills and excitement of an authentic racing experience using state-of-the-art electric go karts, and tracks designed with the safest and most protective barrier system available.
- We train and coach our staff on a daily basis to maintain the highest level of mind-blowing customer service that leaves those who visit us feeling like a valued member of the K1 Speed family.
- We never compromise on safety, and are committed to delivering a world-class entertainment experience by professionally and diligently maintaining our racing karts and equipment to the highest possible standard.
- We maintain a safe, clean, professional and family friendly racing environment so as to ensure the health and enjoyment of our customers and their families.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- On-site parking
- Store discount
- Vision care

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- On call
- Weekend availability

Application question(s):

- Are you able to work weekends?

**Experience**:

- Management: 5 years (preferred)