Barista

2 weeks ago

Ottawa, Canada Bridgehead Corp. Full time

**About Bridgehead**

For over 40 years, Bridgehead has been sourcing and supporting a family of small-scale, sustainable farmers around the world. Today, we have 17 locations across Ottawa and employ over 300 team members. Bridgehead is recognized and respected as a leader in bringing approachable, responsibly sourced, high scoring coffee to Canadians.We were the first to bring Fairtrade coffee to Ottawa coffeehouses and continue to be a place where you can enjoy an exceptional cup of coffee, directly sourced from global producers. Locally, Bridgehead supports hundreds of neighborhood organizations every year, including in-kind donations of coffee, tea, gift baskets and gift cards. Bridgeheaders care, they care about the customers and products they enjoy, about each other, and about how their workplace looks and feels. Our Baristas/Bridgeheaders take pride in a job well done and a successful day.

**What Makes Bridgehead Great?**
- We are local, Ottawa-based coffeehouses.
- We cook and bake our food fresh, using local ingredients.
- We work towards sustainability.
- We love to compost.
- We welcome diversity and are an inclusive workplace.
- We source coffee exclusively from cooperatives of land-owning small producers.
- Be part of the community, have fun, and make friends.

**Perks and Compensation**:

- Free Coffee Beans or Tea
- Employee Discount for food and merchandise.
- Free Beverages
- Flexible Scheduling
- Employee Run Tips Program with potential to earn up to $3/hour extra (varies store to store)
- Professional and Career Growth Opportunities
- International Experience program (Leave of Absence for Travel)

**The Things You Will Do**:

- Make our customers happy - provide hospitality that goes above and beyond
- Maintain a clean and tidy store - cleanliness is key to a healthy environment and leaves a positive impression
- Be excited to talk about our story and our products
- Always prepare and serve high quality food and beverages to standard
- Care for your co-workers, be responsible, and professional
- Follow company processes and communicate effectively for a well-functioning and well-informed coffeehouse
- Foster Bridgehead’s commitments to sustainability, community service and education

**Requirements**:

- Experience in Customer Service is considered an asset
- Established professional, empathetic, and engaged customer service model
- Team player
- Comfortable with multi-tasking and prioritizing tasks
- Verified record of punctuality/attendance and time management

**Skills and Abilities**:

- Excellent communication and interpersonal skills
- Ability to understand and carry out instructions delivered both orally and in written format - and request clarification if necessary
- Ability to work as part of a diverse team
- Positive attitude with a consistent display of professionalism
- Ability to acquire and maintain relationships
- Accountability for own action and success

**Preferred Qualifications**:

- Previous coffeehouse or customer service experience
- Safe food handling certificate
- Knowledge and/or love of coffee and tea
- Commitment to fair and sustainable trade
- Creativity, humour and diverse life experience

**We have the following locations available**:
**Job Type**: Part-time

Pay: $17.60 per hour

Application question(s):

- Which location are you interested in working at?

(Elgin, Beechwood, Carleton U, Grove)

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person

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