Customer Account Representative Work-from-home
6 days ago
**Customer Account Representative**
This is mainly a work-from-home opportunity with the occasional requirement to come into our office in Mississauga. Training will be done in person, in Mississauga.
Specific Duties
- Answering phone calls and LiveChat to assist customers with questions or placing an order.
- Generating quotes with our online system and following up on them.
- Being accountable for ensuring completed quotes (orders) are produced properly and shipped on-time.
- Working with the graphic design team on customer webstore or custom artwork requests.
- Assisting in other areas of the business during slow periods of the year.
Technical Considerations:
- Must be fluent in English (written and oral). Ability to work in a fast-paced environment.
- On-site training provided for the entire scope of work
- Dance background or experience in clothing customization or manufacturing preferred.
- Proficient with computers.
Individuals successful in this role must be a team player willing to pitch in as needed, as well as be very focused and extremely detail-oriented.
Position Details
Start date: Immediately.
Location: Work-from-home/Mississauga.
Pay: $19 per hour, full-time. Holiday bonus and yearly increase. Paid breaks and lunch.
**Salary**: $19.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Overtime pay
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