Client Support Representative

2 weeks ago

Saskatoon, Canada LSI Partners Full time

**LSI Partners**, a telecom-focused sales and business consulting firm, is recruiting a Client Support Representative in Saskatoon. This role requires total command of client interaction and backend precision, ensuring every Rogers client interaction is smooth, accurate, and impactful.

As a Client Support Representative, you will be trained to manage the full lifecycle of client interactions. You’ll serve as the key liaison between the sales team and customers, guaranteeing every service agreement is executed flawlessly and every concern is resolved with speed and professionalism.

**Essential Functions of the Client Support Representative**
- Execute structured outreach across Saskatoon to onboard new Roger’s clients through direct enrollment and campaign activation.
- Maintain detailed CRM records to support territory tracking, client retention, and campaign continuity.
- Coordinate with internal teams to streamline onboarding and sustain long-term client satisfaction.
- Share insights on service workflows to improve campaign execution and operational efficiency.

**Education & Experience Needed for the Client Support Representative**
- High school diploma or GED required; business or communications coursework is a plus.
- 1-2 years in customer-facing roles such as retail sales, customer servoce, or account management.

**Preferred Skills for the Client Support Representative**
- Clear communicator able to explain service terms and resolve issues with confidence.
- Detail-driven and organized, with strong documentation and compliance habits.
- Fast-paced problem-solver who adapts quickly to shifting service needs.
- Skilled at managing multiple accounts while maintaining precision and professionalism.
- Committed to supporting Roger’s campaign goals through operational discipline and service accuracy.

**Job Types**: Full-time, Permanent

Pay: $48,000.00-$55,000.00 per year

Work Location: In person

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