Employment Consultant

**Position Summary**
The Employment Consultant is the first point of contact for all NEW job seekers; their job is to welcome people and convey a friendly, professional, knowledgeable and efficient atmosphere. Their role is as the ‘anchor’ to the job search/case management process and assess client needs. This position requires a responsive employment consultant who is client-focused and knowledgeable re: the Employment Ontario model and job search barriers. You are collaborative, take initiative, and work within the policies and are accountable and responsible for specific targets. You are a lifelong learner, who is passionate about connecting marginalized community members to employment opportunities.

**Responsibilities**
- Conduct eligibility assessments and develop individualized action plans for job seekers.
- Deliver end-to-end employment services, including job readiness workshops, one-on-one coaching, and referrals to community resources and training programs.
- Manage a caseload of approximately 200 clients using CRM software and Case management systems, maintaining accurate records of client progress, referrals, and outcomes.
- Provide comprehensive case management, including intake, assessment, and the development of personalized employment plans.
- Support clients in identifying their strengths, addressing employment barriers, and building action plans for job readiness and retention.
- Conduct follow-ups to ensure client progress and provide additional support as needed.
- Provide advocacy and support for clients in areas of employment, skills training, social assistance, and equitable access to services.
- Facilitate workshops to prepare clients for job search, interviews, and successful workplace integration, with a holistic focus.
- Meet monthly/yearly performance requirements and maintain professional and effective information tracking systems on all activities performed
- Conduct needs assessments and career testing in individual and/or group settings.
- Meet individual, organizational and Employment Ontario program goals/targets, service utilization targets, and monthly statistical requirements.
- Maintain professional and effective updated information tracking systems on all activities performed.
- Build and maintain relationships with private and public sector employers to connect clients with sustainable job opportunities.
- Maintain strong internal and external partner relationships to facilitate referrals and holistic support.
- Host community and employer events, job fairs, and networking opportunities.
- Proactively identify and research sector-specific opportunities for clients.
- Contribute to maintaining the NEW job board and ensuring job postings are current.
- Attend Job Fairs and other employer-related networking opportunities
- Host community and employer events
- Research and identify employers and sector opportunities on behalf of clients

**Minimum Requirements**:

- Post-secondary degree or equivalent in Career and Work Counselling/Adult Education

or a relevant field and/or 5 years directly related work experience
- Minimum 3 years of Case management experience required
- Experience coaching and mentoring clients, working with individuals with complex

barriers and inclusion groups, and building partnerships with employers, community

agencies, and other stakeholders.
- Knowledge of the local labour market, community resources and government

assistance programs
- Knowledge of job search techniques, career development tools and issues relating to

unemployment
- Strong detail literacy, including social media, CRM and Microsoft Office Suite
- Adherence to confidentiality and professional codes of conduct
- Certified Career Development Practitioner (CCDP) designation is considered an asset
- Experience with provincial government and other online tools such as ICM, CaMS and online employment services

If you’re passionate about leveraging your skills to make a social impact, we’d love to hear from you

Note: Accommodations are available upon request for all aspects of the selection process. Please inform us of any needs in advance.

**Job Types**: Full-time, Permanent

Pay: $52,856.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2025-05-20