Customer Service Representative

2 weeks ago

Parksville, Canada Waste Connections Full time

**Waste Connections of Canada,**the leader in non-hazardous solid waste management in North America is looking for a **Customer Service Representative**/ **Reception** is to join our team in **Parksville**, BC**.

We are looking for an SAFETY inclined, energetic, autonomous and proactive team player capable of making a difference in his/her team and community.

**Responsibilities include**:

- Manage daily administrative tasks including establishing work priorities
- Answer and direct incoming phone calls and assist local customers and residents with their waste collection inquiries
- Identify and assess customers’ needs to achieve satisfaction
- Follow communication procedures, guidelines and policies
- Serve visitors by greeting and assisting them or directing them to the appropriate party
- Perform clerical and reception duties including sorting incoming mail, filing, photocopying, faxing, office organization, etc
- Assist with the development and implementation of reporting procedures
- Place office supply orders
- Additional tasks as required
- Minimum High school diploma
- 3-5 years directly related to office administration
- Solid knowledge of MS Office Applications
- Organizing and coordinating skills
- Ability to communicate effectively, both orally and in writing
- Knowledge of supplies, equipment, and/or services ordering and inventory control
- Ability to analyze and solve problems
- Ability to gather data, compile information, and prepare reports
- Ability to foster a cooperative work environment

Thank you for your interest, only those successful will be contacted.

We are an equal opportunity employer.

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