Sales Associate, Muji at The Well

2 weeks ago

Etobicoke, Canada MUJI Canada Limited Full time

MUJI Canada Limited is the Canadian subsidiary of MUJI, a globally recognized brand founded in Japan in 1980. We pride ourselves on offering a diverse range of high-quality products that emphasize simplicity and functionality for everyday needs. MUJI’s full name, Mujirushi Ryohin, loosely translates to “No-Brand, Quality Goods”, underscoring its enduring commitment to modesty, affordability, and quality. While varying significantly in purpose and use, MUJI products are marked by the quality, craftsmanship, knowledge, expertise, and skill that is embodied in being able to get something very simple, very right.

MUJI continually strives to embody business practices that demonstrate a commitment to our communities and environment. We seek for our future MUJI team members to be aligned with this very same brand ethos to create a positive impact in all of our communities, neighborhoods, and networks.

**Summary**

The primary responsibility of the sales associate is to provide excellent customer service to MUJI customers. Staff must be proactive and excel in a multi-tasking environment which is constantly changing. Staff should be eager to learn as MUJI carries over 7000 products. Ideal sales associates will be well versed in MUJI's philosophy and possess a love for its products. Staff are sometimes required to lift and transport heavy items. Minimal computer knowledge is necessary.

**Role and Responsibilities**

**Sales and Customer Service**
- Superior Customer service
- Assist in closing store to MUJI standard
- Follow POS process to ensure proper cash handling
- Changing displays
- Restocking
- Customer engagement
- Shipment processing

**General**
- Maintain department and stock room, as well as drive sales
- Quickly resolve and/or communicate any issues or problems with management to find appropriate resolution

**Knowledge and Skills**
- Good communication
- Excellent customer service
- Proactive
- Team player

**Qualifications**
- Previous retail experience and/or excellent customer service experience preferred
- Previous cash handling experiences desirable

**Additional Information**
- Due to the busy nature of retail, all employees should enjoy a flexible working schedule and are required to work one weekend day.

This job description is designed to help you understand your role better. It is not an exhaustive list and you may be required to take on additional tasks as requested by your line manager.

**Job Type**: Part-time

Expected hours: No more than 28 per week

Shift:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Every Weekend
- Monday to Friday

Work Location: In person

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