Clinical Receptionist

7 days ago

Barrie, Canada Barrie and Community Family Health Team Full time

The Clinical Receptionist will be the first point of contact for patients and visitors and will be responsible for a variety of

activities related to patient service and care. This is an excellent opportunity for a friendly, highly motivated, patient

experience oriented individual.

**Primary Responsibilities**
- Provide a welcoming and inclusive first point of contact for all patients and visitors
- Direct patients and visitors in an efficient, professional, and pleasant manner
- Check-in patients, accurately verifying patient demographics are correct, and update EMR as required
- Provide required forms to patients for completion
- Answer, screen and direct phone calls to appropriate staff or departments
- Perform regular administrative duties, including preparing handout materials and packages
- Liaise with internal staff and patients to enhance effectiveness of all clinical departments
- Other administrative duties as assigned

**Education, Qualifications and Skills**
- Certificate or diploma in Office Administration or Medical Secretary
- Experience in a similar position within a healthcare related environment
- Exceptional interpersonal skills, customer service, communications, and organizational skills
- Proven ability to work well in a team environment
- Demonstrated overall professionalism in attitude, demeanor, and personal appearance
- High degree of proficiency with Microsoft Office (Word/Excel/Outlook/PowerPoint)
- Strong knowledge of electronic medical records systems (Accuro preferred)
- Ability to maintain information in confidence
- Detail oriented and able to manage a multi-faceted referral and triage process
- Demonstrated ability to work efficiently in a fast-paced, multi-tasking environment
- It is a condition of employment that you receive the necessary vaccinations to protect against COVID-19, or any

similar infectious diseases, which are recommended by governmental and public health authorities. The BCFHT
will comply with the Ontario Human Rights Code with respect to any exemption requests

**Additional Job Requirements**
- Must adhere to all BCFHT Policies and Procedures, including Occupational Health & Safety, WHMIS

**How to Apply**:
**Wednesday, November**

their interest in BCFHT, however, only those applicants selected for an interview will be contacted.
- The Barrie and Community Family Health Team supports diversity, equity and a workplace free from harassment and _
- purposes and collected as per Freedom of Information (F.O.I.) And Protection of Privacy Act, 1987._

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