Front Desk Concierge

1 week ago

Edmonton, Canada Big Toy Shop Full time

**Job Overview**
We are seeking an energetic and detail-oriented Front Desk Concierge to serve as the welcoming face of our automotive and motorcycle service and retail business.

In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure a smooth and professional environment. Your proactive approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team.

**Responsibilities**
- Greet visitors, clients, and vendors warmly and professionally, ensuring they feel welcomed and valued.
- Manage multi-line phone systems with excellent phone etiquette, directing calls efficiently and taking detailed messages when necessary.
- Maintain a clean, organized front desk area, including filing, data entry, and document proofreading to uphold a professional appearance.
- Handle scheduling tasks such as calendar management and appointment setting for staff or service providers.
- Support office management duties, including supply inventory, mail distribution, and basic bookkeeping using Automotive Shop Software or similar software.
- Assist with clerical tasks such as copying, scanning, and managing electronic files.
- Provide customer support by addressing inquiries promptly and professionally across various communication channels.
- Support administrative functions like data entry, filing systems organization, and document proofreading to ensure accuracy.
- Manage office operations related to service appointment scheduling, and maintain the confidentiality of sensitive information.
- Coordinate with team members on special projects or tasks requiring strong organizational skills and time management.

**Requirements**:

- Proven experience in office management or administrative roles with strong clerical skills.
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace tools, and data entry systems.
- Prior experience working with multi-line phone systems and demonstrating exemplary phone etiquette.
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
- Experience in customer service roles with a focus on professionalism and positive communication.
- Ability to type quickly with high accuracy; attention to detail for proofreading documents is essential.
- Demonstrated time management skills to handle multiple responsibilities seamlessly while maintaining a friendly demeanor. Join us as a Front Desk Concierge where your enthusiasm meets your organizational talent Be part of a vibrant team dedicated to creating welcoming environments while honing your administrative expertise in a supportive setting that values your contributions every step of the way.

Pay: $20.00 per hour

Expected hours: 40 - 45 per week

**Benefits**:

- On-site parking

Work Location: In person

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