Customer Service Representative

3 days ago

London, Canada St. Joseph's Health Care London Full time

**Posting # 55559 - [ Non-Union ]**:
Customer Service Representative - 1 position

Finance
Parkwood Institute Main - London, ON
Temporary Full Time
Salary Range: $29.11 - $34.23 /hour

Reporting to the Finance Treasury Manager, the successful incumbent will assume day-to-day responsibilities for processing system generated billings and other transactions as required, ensuring transactions and billing details are accurate and outstanding accounts are followed up on a timely basis. This role represents the organization through direct interaction with patients, insurance companies, 3rd party service providers and the Ontario Ministry of Health regarding billing and payment inquiries in person and over the phone. The position requires availability to work at business offices at St. Joseph?s Hospital, Mount Hope, Parkwood Institute, Parkwood Institute Finch Family Mental Health Care, and Southwest Centre for Forensic Mental Health Care in St. Thomas.

**Essential Qualifications**
- Successful completion of a college Diploma in related field such as Business Administration, Accounting, or Office Administration
- Working knowledge of generally accepted accounting principles required
- Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
- Exceptional verbal and written communication skills; ability to interact effectively with all levels of staff
- Demonstrated initiative and ability to work independently and as an effective team member
- Demonstrated effective organizational and time management skills in a busy environment
- Demonstrated effective problem solving and analytical skills
- Demonstrated thoroughness and attention to detail

**Preferred Qualifications**
- Proficiency in French would be an asset
- Previous financial, statistical and reporting experience

**Teaching and Research**
- St Josephs Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St Josephs you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

**Immunization Requirements**
- Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
- Provide documentation of the Tuberculosis skin testing

**Posting date**: September 11, 2025
**Submission deadline**: September 17, 2025

**Jennifer Pasichnyk, Human Resources**
- Your interest in this opportunity is appreciated._
- Only those under consideration will be contacted._

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