Food and Beverage Captain

1 week ago

Canmore, Canada Stone Creek Resorts Full time

**Food & Beverage Captain
- Silvertip**
- Are you passionate about hospitality and delivering exceptional dining experiences? Join our team as a _**_Food & Beverage Captain _**_and lead a dynamic team to ensure outstanding service, quality, and guest satisfaction._

**Position Summary**

The Food & Beverage Captain oversees the daily operations of the food and beverage department, ensuring exceptional service and quality in all dining experiences. This role includes managing staff, coordinating with kitchen and service teams, and upholding high standards of hospitality. The Supervisor will train and mentor team members, monitor service quality, and address guest needs and concerns promptly.

**Why Silvertip Resort**
- Discounted: golf privileges, staff meals, restaurant meals, grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
- Staff Accommodation on site. $23 per night.
- We offer a diverse and engaging work environment in a unique location.
- Close to many outdoor adventures and Cities - Banff National Park, Kootenay National Park, Sunshine Resort, Lake Louise Resort, Kicking Horse Mountain Resort, etc.

**Key Responsibilities**
- Address guest inquiries and concerns promptly and professionally, ensuring an exceptional experience for all guests.
- Supervise daily operations to ensure efficient service, adherence to standards, and compliance with health and safety regulations.
- Adhere to ProServe standards and all local alcohol service regulations, ensuring responsible service and guest safety.
- Train, mentor, and evaluate team members to enhance skills and ensure consistent service quality.
- Monitor inventory levels for food and beverage supplies, manage orders, and conduct stock assessments.
- Assist in executing special events, ensuring all details are managed effectively and meet guest expectations.
- Evaluate service quality and food presentation, providing constructive feedback and implementing improvements as needed.
- Ensure compliance with all health, safety, and sanitation regulations through regular inspections and training.
- Work well as a team player and always maintain a respectful and professional attitude.
- Knowledgeable about the menu and wine list that is offered, make specific recommendations and answer questions.
- Other duties as assigned.

**Requirements**:

- Minimum 1-year experience in a similar leadership role.
- Previous experience in a high-volume restaurant/bar.
- Proof of ProServe certificate.
- Food safe level 1 & WSET Level 1 Award in Wines is considered an asset.
- Highly personable with excellent communication skills.
- Excellent leadership skills and sales oriented.
- Energetic, proactive, and positive attitude.
- Detail and goal oriented.
- Excellent with guests.
- Must be able to stand and for up to 8 hours.
- Must be able to lift up to 50 lbs.

**_ Duration: This is a Full-Time seasonal position, April to October. Overtime during busy periods may be required._**
- Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply._

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