Facilities Assistant

**Classification & Regular Hours**: Hours per Week: 40 Salary Grade: Level M Please note, this is a 1 year temporary full time contract opportunity covering a leave of absence. **Secondments are Welcome**: Click here for more details on secondment opportunities. **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference. **About Us**: The Department of Western Technology Services (WTS) is a central source committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to leverage central supported technology solutions and services where appropriate. **Responsibilities**: The Facilities Assistant (Telecom/Network) is responsible for providing support and assistance to the Western Technology Services Infrastructure (MAC) Group with the extensive cabling infrastructure across the Western University campus. The role assists with installation, termination and testing of low voltage cabling, conducts cleaning, and implements minor repairs and preventative maintenance (under the supervision of a Telecomm/Network Technician) including adding equipment, routine cleaning, and organization of equipment closets across campus to ensure cleanliness and safety requirements are met. The Facilities Assistant also updates various databases and departmental records and provides assistance to faculty and staff, answering general questions, or escalating to a member of the MAC Group, related to the cabling infrastructure as required. **Qualifications**: - Education: - 1 year Community College diploma in Construction Management or relevant field - Experience: - 2 years of experience working on construction sites with exposure to cabling - Experience providing maintenance and repair in a relevant environment - Experience with cable infrastructure integration is preferred - Experience providing customer service in a relevant environment would be an asset - Knowledge, Skills & Abilities: - Familiarity with preventative maintenance techniques and practices and with blueprints and technical drawings - Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience with the ability to effectively interact with technical and non-technical users - Demonstrated ability take initiative, to work independently and follow through on work assignments - Ability to establish rapport with people from diverse backgrounds - Ability to maintain a positive, outgoing attitude with genuine customer service orientation - Ability to multi-task and maintain an organized and effective personal work environment - Adapts readily and effectively to changing priorities and demands - Ability to lift, carry, move and position objects weighing up to 40 lbs using proper ergonomic procedures - Ability to work on ladders and elevated work platforms using proper safety precautions **Union Statement**: **Background Checks**: Please note, successful applicants will be required to produce a current, clean driving abstract prior to commencing employment. **Western Values Diversity**: **Please Note**: **Effective September 7, 2021, all employees and visitors to campus are required to comply with Western's **COVID-19 Vaccination Policy**.** We thank all applicants for their interest; however, only those chosen for an interview will be contacted.