Café Supervisor

3 days ago

Vancouver, Canada Railtown Cafe Full time

Job description

Railtown Café is hiring We are looking for a motivated and friendly **Café Supervisor **to join our team. This position is responsible for overseeing the day to day barista routine and reporting any changes in customer service, product quality, co-workers and/or store to the Café Manager while delivering the highest level of customer service possible. This is a great opportunity to join a growing company to build your skills and develop a long-term career.

**Responsibilities**:

- Direct Barista team to complete daily/weekly tasks
- Train, motivate, recommend discipline, lead and supervise the work of Baristas while working harmoniously and professionally with co-workers and management
- Ensure all cultural and core standards are met while role modeling at all times
- Account for the actions of their Barista team and report any concerns directly to the Café Manager
- Retain a proper hierarchy and respect with their Barista team while exuding a next level responsibility at all times
- Lead the team in the event the Manager is away or off and stand in when a Barista is unexpectedly unavailable
- Places orders (if directed by management) and maintain a tight and accurate inventory
- Operate, maintain and properly clean café equipment, including espresso machine, coffee maker, grinder, bar fridge, shelving, freezers, and bar taps
- Maintain an up-to
- date knowledge of the POS system to deal with irregular transactions, refunds, or changes to menu
- Handles customer complaints/issues in a professional and appropriate manner according to the situation
- Other duties as assigned

**Qualifications and Experience**:

- 2 year café/barista experience is required
- Experience in food, beverage, and retail is required
- Experience in the hospitality industry is preferred
- Auphan or equivalent Point of Sale (POS) knowledge is required
- Must be highly motivated and have good organizational skills
- Excellent communication and interpersonal skills are required
- Must have effective problem solving/decision making abilities
- Must have excellent verbal and written English communication skills
- Must be able to work overtime and special events as needed
- College Education preferred
- Must have Serving It Right

**Schedule**:

- Full time: 40 hours per week
- Must be able to work weekdays, evening, and weekends

**What we Offer**:

- Hourly wage: $17 - $19 + per hour based on experience + gratuity
- Daily staff meal
- 30% discount at the café you work at any time
- Fun, supportive, and positive working environment
- Excellent working conditions with a strong team dynamic
- Career development opportunity within the company as Railtown Café and Catering continues to grow

To learn more about us, please visit our website and social media:
Ready to join Railtown? Submit your resume today, Attn**:Café Supervisor Position**. We are excited to hear from you.

**Salary**: $17.00 - $19.00 per hour

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips

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