Property Service Coordinator

Property Service Coordinator-Candema Property Management

**Do you love a fast paced environment that has something new and exciting to offer every day? Do you have an administrative or property management background? Then this might be the perfect job for you Candema Property Management is a busy, well established and growing office that is looking for a Property Service Coordinator.**

The property service coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the residences and building(s). The job is also responsible for the timely resolution of all client requests pertaining to property services.

**Responsibilities**:

- Maintaining a database of such requests to meet the reporting and analysis requirements
- Prepare and maintain monthly summaries of ongoing maintenance work at each property
- Determine prioritization of received requests and ensuring the most urgent ones are completed first then revisit other less urgent issues after
- Review of the work orders to determine if billable / non-billable or if holdbacks are required
- Follow up on repairs and work requests to ensure completion
- Confirming with clients and customers if they are satisfied with the results
- Ability to drive to various points in the city or surrounding areas and use GPS
- Attend various properties to complete site inspections confirming work that is ongoing or noting any additional work that needs to be completed
- Inspect properties for any other issues or concerns and note/document deficiencies
- Review site visit inspections with Property Manager and set up appropriate service calls
- Assist Unit Owners and Condominium Board’s with daily requests
- Repairs
- Concerns & questions
- Owner vs Condominium Corporation responsibility
- Issuance of letters as required
- Administering and monitoring Service Contracts including

Rental Sites
- Rental suite showing for perspective tenants
- Move In & Move Out reports for tenancies (please note some showings may occur after hours and are paid separately).

Afterhours on Call Duties
- Being on a call out rotation for after hours emergencies (attached to your cell phone via app dealing with afterhours calls). Afterhours calls are compensated separately.

Skills, Experience & Education
- Excellent interpersonal skills
- Strong customer-oriented skills
- Effective communication skills both verbal and written format
- Ability to multitask and strong organizational skills with attention to detail
- Ability to work independently
- Analytical and problem-solving skills
- Previous experience working with trades and contractors
- Previous property management or real estate experience
- Condominium knowledge is an asset

Software Abilities
- Must have the ability to use Microsoft Office (Word, Excel, Outlook)
- Knowledge of QuickBooks is an asset

Education
- High School graduate or relative post secondary education
- Industry experience and knowledge an asset

License & Reliable Vehicle
- Valid Class 5 Canadian Driver’s License
- Clean Driver Abstract
- Reliable vehicle for getting around town (mileage compensation)
- Knowledge and ability to navigate the City of Edmonton efficiently

Physical Requirements
- Significant use of computer monitor, keyboard, mouse, and various forms of telecommunication
- Regular walking
- Ability to lift 30lbs

**Salary**: $20.00-$24.00 per hour

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Application question(s):

- Do you have a valid Drivers license and reliable vehicle?
- This position requires you to occasionally work after hours (showings after 5pm, on call emergencies) All of which are compensated for above your salary. Does that work for you?
- This is an in office position, located in the Strathcona (close to Whyte ave) area. Is that accessible for you?

Work Location: In person