Sales Associate

3 days ago

Calgary, Canada Om Organics Inc. Full time

The Sales Associate is responsible for providing exceptional customer service, assisting in achieving sales goals, and contributing to the overall success of the storefront. This role involves engaging with customers, providing product knowledge, maintaining store cleanliness and visual merchandising standards, and supporting daily operations to ensure a smooth and positive store experience.

As a leader in the skincare industry, we are committed to offering top-tier skincare products and outstanding service. The Sales Associate plays a vital role in creating a welcoming and customer-centered store experience.

**Qualifications & Skills**:

- Strong communication and customer service skills
- Ability to engage with customers and effectively recommend products
- Knowledge of skincare products (experience in beauty or skincare retail is a plus)
- Basic understanding of visual merchandising
- Ability to maintain store cleanliness and organization
- Sales experience with the ability to meet targets
- Strong attention to detail and multitasking abilities
- Ability to work as part of a team

**Responsibilities**:
**Customer Service & Engagement**
- Greet and assist customers in a friendly, professional manner, providing personalized skincare recommendations
- Resolve customer inquiries and concerns in a timely and professional manner
- Foster a welcoming atmosphere that encourages customer engagement and repeat business
- Contribute to maintaining a positive in-store environment that promotes customer satisfaction

**Sales & Strategy**
- Meet or exceed sales goals through product knowledge and customer engagement
- Actively promote ongoing sales, promotions, and new product launches

**Visual Merchandising & Store Presentation**
- Maintain a visually appealing and on-brand storefront, ensuring products are displayed according to company standards
- Ensure shelves and displays are stocked and organized, following visual merchandising guidelines
- Help with restocking shelves and product rotation to ensure fresh, appealing displays

**Team Collaboration & Support**
- Collaborate with team members to maintain store operations and meet sales goals
- Assist with training new associates and share best practices for customer service and sales
- Contribute to team meetings and sales discussions to improve store performance

**Inventory Management**
- Assist in inventory counts and stock replenishment, ensuring accurate product availability
- Help with receiving shipments and ensuring products are properly stored and accounted for

**Education and Experience Requirements**:

- High School Diploma or GED (Associate’s or Bachelor’s degree is a plus)
- Minimum 1 year of retail experience (experience in skincare or beauty retail is preferred)
- Passion for skincare and beauty products, with a desire to learn about new products and trends

**Job Types**: Full-time, Part-time

Pay: $22.00 per hour

Expected hours: 10 - 40 per week

**Benefits**:

- Store discount

Work Location: In person

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