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Customer Service Assistant

2 weeks ago

Montréal, Canada Spring Garden Child Care Ctr Full time

**About us**

Spring Garden Child Care Centre offers programs for children 0-12 years of age, in two locations. Our Contact Centre seeks to recruit people based on performance. Our customer service via live chat (no calls) it is your stepping stone to career development. There is a clear pathway for progression within the Contact Centre itself, plus we have a range of internal departments.

**About You**
- You’re a self-starter with an engaging communication style
- You have computer/keyboard skills
- You have a thirst for knowledge and a willingness to take on feedback to succeed
- You’re reliable, flexible and have a great work ethic

**About the Role**
- Ensure the accurate recording of customer information, enquiries and follow-up actions
- Participate in ongoing learning via modular e-learning and facilitated training sessions

**What’s in it for You**
- $1000 welcome bonus, above award pay rate, plus extra $$ for any additional hours worked as well as 20% weekend loading
- Guaranteed 40 hours weekly, paid sick/annual leave, paid training, plus a Christmas bonus
- Free onsite gym, personal tennis/weights/yoga coaches, and team sports such as basketball, touch footy and soccer
- Free and confidential Employee Assistance Program offering psychologists
- Generous staff discounts including healthcare and travel, catered lunches, free barista coffee, charity involvement, and so much more

**Job Types**: Part-time, Permanent
Part-time hours: 15-20 per week

**Salary**: $21.00-$26.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person