Manager, Translation Services

**Job Description**:
The Manager, Translation Service will work under the leadership of the AVP, Corporate Services. The person holding the position provides overall management and direction to the department, by making sure that service objectives are met in accordance with budget and expenses management, seeking to offer all our clients an excellent service that meets their needs.

In collaboration with the Montreal Translation Service leadership team, they will manage the workflow and the quality of the work, analyze performance statistics, develop methods and procedures, coordinate system development, while making sure to maintain a balance between meeting the company’s business objectives, the language standards and the requirements of the Quebec Office of the French Language.

The Manager, Translation services is responsible for recruitment, evaluation and development of the translation team.

They will also be involved in special projects and support effectively the company’s marketing efforts towards the French-speaking markets, and ensure constant and open communications with internal and external contacts regarding business activities.

**Profile**:

- Have an undergraduate degree in translation, administration or management
- Have a minimum of seven years experience in a leadership role in translation services
- Be a Certified Translator, member of OTTIAQ (an asset)
- Be fluent in spoken and written English and French
- Have advanced communication skills, and be a positive and engaging change agent
- Have good negotiation skills and the ability to influence
- Be able to work in a fast paced, deadline oriented environment
- Demonstrate people management skills (recruitment, skills assessment and development, coaching)
- Show partnership and collaboration with various partners, within the department as well as with other teams elsewhere in the company
- Have an acute sense of leadership by placing the team at the centre of the company’s success
- Have an excellent command of computer tools and translation software (FlowFit and Trados Studio)
- Having completed a leadership program is a strong asset

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

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