Manager - Department of Medicine

**Req ID**:138061**
**Company: Nova Scotia Health**
**Location**:Central** Zone, **Bethune Building - QEII**
**Department**:DOM Dept of Med 1 AFP**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: MGMT/NON-Union** **Management/Non Union** Position**
**Posting Closing Date**:8-Aug-22**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Director, Administration
- Department of Medicine, the Manager is responsible for providing leadership and support for the subspecialty medicine services. The Manager is responsible for all aspects of recruiting, managing and retaining administrative support staff for Divisions and to ensure that resources are efficiently managed within each Division. The Manager collaborates with physicians and the operational leadership to identify and manage process improvements for patient care and quality initiatives within the Department.
- Provides leadership and ongoing support to the Division Head for operational and administrative activities
- Proactively manages relationships with physicians to ensure clinical and academic objectives are met
- Creates an environment which promotes and fosters professional accountability and responsibility
- Responsible to ensure division specific orientation and onboarding of administrative staff
- Establishes performance standards and expectations for divisional administrative staff and ensures these are maintained collaboratively within the team
- Responsible for ongoing performance reviews, coaching and feedback
- Manages staff attendance, facilitating improvements where required
- Identifies and facilitates resolution of risk management issues
- Responsible for managing, reporting and analyzing divisional waitlists and identifying and implementing improvement initiatives together with the Division Head where required
- Reviews financial reports and implements improvement processes and actions for budget variance
- Analyzes reports of divisional clinical and academic activity and works with the Administrator and Division Head to ensure optimization of resource utilization to meet objectives
- Provides direction to administrative staff for collection of annual divisional clinical, academic and research activity/productivity
- Coordinates space/facilities, information technology and equipment planning for divisional activities
- Understands, communicates, and acts upon organizational and HR policies, industry trends and collective agreements

**About You**:
We would love to hear from you if you have the following:

- Master’s Degree in Health Services Administration, Business Administration or Public Administration preferred or equivalent combination of training and /or experience, i.e. a minimum of a baccalaureate degree, combined with progressive clinical management / supervisory / co-ordination experience in an academic environment, including a background of basic science or clinical research.
- A minimum of three years progressive experience in a coordinator / supervisory / management or administrative role, preferably in a tertiary level academic health care facility, and a demonstrated ability to thrive in a demanding setting.
- Experience supervising/managing staff in a unionized environment an asset
- Excellent analytical, organizational, and decision making skills
- Excellent customer service, interpersonal and relationship building skills including consultative, coaching, mediation and conflict resolution
- Excellent communication(verbal and written), problem solving and decision making skills
- Demonstrates high degree of independent decision making, self-direction, motivation, change management knowledge and team building/leadership skills
- Proven organizational ability and effective time management skills
- Effective interpersonal and leadership skills with proven communication and conflict management skills
- Demonstrated up-to-date knowledge of organizational development principles and philosophies
- Proven ability to identify innovative solutions and recommendations
- Lean Six Sigma training would be considered an asset
- Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certificatio