Lead Customs Coordinator

1 week ago


Waterloo, Canada The Erb Group of Companies Full time

**Job Title**:Lead Customs Coordinator

**Job Location**:Baden

**Position Type**:Onsite

**Shift Hours**: Monday to Friday; 8:00 a.m. - 4:30 p.m.

**Compensation**:$18.46 - $24.06 / hourly

**We Bring Food to Your Family’s Table**

The Erb Group of Companies is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 63 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA.

**What Will You Do?**
- Complete ACE/ACI manifests and set up Prior Notice
- Fax Prior Notice information to Customs broker and check Prior Notice website confirmation
- Check inbound PARS and PAPS in system
- Create and fix ACE and ACI’s for drivers using BorderConnect and send copies to drivers
- Update and locate information on BorderConnect for drivers
- Provide general support for all dispatchers with drivers’ paperwork for ACI/ACE
- Update and maintain ACE/ACI Fax number list, generally once a month
- Assist in taking dispatch calls from customers and drivers, and respond to inquiries when possible
- Contact customers and/or drivers when issues arrive (i.e., time delays, missing paperwork)
- Responsible to create an SOP and manage on handling of Customs paperwork and clearances to ensure delays are avoided
- Ensure follow up is being done with Customs Brokers or Customers when clearances are delayed
- Create PARS/PAPS stickers and monitor supplies
- Complete other duties as assigned

**Who Are We Looking For?**
- Intermediate experience using MS Office (Excel, Word, Outlook)
- Experience with AS400 preferred
- Knowledge of U.S. geography considered an asset
- Strong organization, time management, and computer skills required
- Excellent verbal and written communication service skills
- Ability to work independently and as part of a team

**Your Cool Work Perks**:

- Benefits available from day 1_
We’re motivated by doing business with good people and hiring them too.
- Company paid health insurance plans (health, prescription, dental and vision)
- Company paid group life insurance and optional life insurance
- Company paid accident and serious illness benefits
- Long-term disability insurance
- Employee & Family Assistance Program (EFAP)
- 20 massages per calendar year
- TFSA, RRSP & RESP savings plans with company match contributions
- Profit-sharing opportunity
- Referral bonus program
- Safety shoe voucher
- Uniform and annual tool allowance for apprentice and mechanic technicians
- Corporate discounts with Josslin Insurance and Goodlife Fitness
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full
- Career advancement opportunities
- Community and philanthropy opportunities
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

**How To Make Your Next Cool Move**
- The Erb Group of Companies is an equal opportunity employer. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continues to be a safety industry leader._**Appellation d’emploi **:Coordinateur principal des douanes

**Emplacement **:Baden

**Mode de travail **:Sur le site

**Horaire de travail **:Du lundi au vendredi, de 8h00 à 16h30.

**Nous livrons vos aliments jusqu’à votre table**

Le groupe d’entreprises Erb est l’un des plus grands fournisseurs privés de services de transport frigorifique en Amérique du Nord. Spécialiste du transport à température contrôlée d’aliments périssables partout au Canada et aux É.U., le Groupe Erb est fier d’assurer la livraison à temps et la protection des marchandises. Il s’agit d’une entreprise familiale qui cumule plus de 63 ans d’expérience dans le secteur du transport. Son siège social est situé à New Hamburg, en Ontario. Ses autres terminaux canadiens se trouvent à Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montréal, Trenton et Winnipeg. Il exploite un terminal aux É.U. qui est situé à Elverson, en Pennsylvanie. En outre, nous avons été reconnus comme les meilleures flottes pour lesquelles conduire plusieurs années, un employeur de premier plan et continuons à être un leader du secteur de la sécurité.

**Ce que vous allez faire**:

- Remplir les manifestes ACE/ACI et établir la notification préalable.
- Faxer les informations relatives à la notification préalable au courtier en douane et vérifier la confirmation sur le site Web de la notification préalable.
- Vérifier les PARS et PAPS entrants dans le système.
- Créer et corriger les ACE et ACI pour les conducteurs à l'aide de BorderConnect et envoyer des copies aux



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