Production Supervisor

**Company Overview**

Carousel Cleaners has been in operation since 1950 and we have always focused on providing the highest possible level of service and quality to our customers.

Carousel Cleaners is fortunate to have dedicated, skilled and loyal staff and we're looking to grow our team to keep up with growing business demand. This is the type of person we're looking for:

- Natural Leader
- Energetic
- Dependable
- Very good communicator
- Attentive
- Detail-Oriented
- Flexible

**Job Summary**

The Dry Cleaning Production Supervisor oversees daily operations within the dry cleaning plant, ensuring high standards of quality, efficiency, and customer satisfaction. This role involves managing a team, monitoring workflow, maintaining equipment, and implementing safety protocols.

**(All training will be provided)**

Key Responsibilities:
**Supervision & Leadership**:

- Lead and supervise production staff, including hiring, training, scheduling, and performance management.
- Foster a positive work environment and promote teamwork and high morale.

**Operational Oversight**:

- Oversee the dry cleaning process from intake to finished product, ensuring timely and accurate service.
- Coordinate daily workflow, assigning tasks and managing priorities to meet production goals.
- Ensure all garments are handled and cleaned according to industry standards and customer specifications.

**Quality Control**:

- Conduct regular inspections to maintain high-quality cleaning standards and identify areas for improvement.
- Address and resolve any customer complaints or issues related to production.

**Equipment & Maintenance**:

- Monitor and maintain all dry cleaning equipment to ensure optimal performance and safety.
- Schedule and oversee routine maintenance and repairs, coordinating with vendors as necessary.

**Inventory Management**:

- Manage inventory of cleaning supplies, chemicals, and other materials.
- Order and restock items as needed to avoid production delays.

**Compliance & Safety**:

- Implement and enforce safety protocols and ensure all staff comply with industry regulations.
- Conduct regular safety training and drills.
- Ensure compliance regarding the handling and disposal of cleaning chemicals.

**Administrative Duties**:

- Maintain accurate production records and reports.
- Collaborate with the Operations Manager to develop and implement process improvements.
- Assist in budget preparation and cost control measures.

**Production Duties**:
**(Oversee and Assist as required)**
- Sort clothing
- Inspect garments for cleaning instructions
- Prepare loads for drycleaning and laundry
- Scan and hang garments after cleaning
- Operate drycleaning machine
- Operate laundry machines
- Perform weekly cleaning maintenance for machines
- Ensure garments are completed by promised due date
- Remove and resew buttons and perform minor repairs such as fixing holes or small rips
- Assist the production team with daily tasks
- Assist with Monitoring quality and production levels
- carefully inspecting finished garments to ensure that our high-quality standards are met

**Experience**
- basic computer skills
- high school diploma
- previous customer service and management experience

**Pay**
- $23/hour - training wage
- $23-$28/hour based on your proven success in the job
- Medical and dental coverage available at end of successful probation period

**Job Type**: full-time, 35-40 hours/week, shifts vary between Monday to Saturday

**Vacation**: Two weeks’ vacation after 1 year of full time hours

**Language**: Fluent English - verbal and written

**Location**: North Vancouver

**Job Types**: Full-time, Permanent

Pay: $23.00-$28.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- North Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person