Director, Clinical Programs

Salary range: The salary range for this position is CAD $57.83 - $83.13 / hour Why Fraser Health?:
**Director, Clinical Programs & Quality**

Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care.

This Regional Director position is accountable to lead and project manage clinical operations readiness activities required for the adoption of Medi-tech Advance. This work is critical to transforming care delivery models as we move from paper to a digitized health system.

The Director will report to the Executive Director, Royal Columbian Hospital / Executive Clinical Lead and will partner with other clinical operations teams to guide the readiness for the new digital health system. Additionally, they will aid in building internal capacity, providing weekly education for site champions and identifying gaps on behalf of the clinical teams.

Director, Clinical Programs and Quality is accountable for:

- Developing and supporting clinical program strategies, roadmaps and the implementation of clinical service/program models;
- Supporting clinical programs in the use of standardized approaches to large scale change projects/initiatives and innovations including technologies and service delivery models;
- In partnership with Clinical Programs, leading clinical care management strategies to enable a culture that promotes evidence-informed and quality practices. Collaborating with organizational leadership to establishing priorities and monitoring progress in achieving objectives;
- Providing broad oversight to ensure clinical readiness for key milestones, leading the resolution and analysis of significant project issues from a clinical perspective;
- In partnership with clinical operational directors, supporting the planning and oversight of temporary or permanent changes in patient pathways as a result of changes in clinical information systems;
- Provides oversight in the development and resolution of any significant workflow issues, overall staff training, and overall site readiness in the implementation of Medi-tech Advance.
- Master's Degree in Health, Business or Computer/technology systems;
- Ten (10) years’ recent related, experience in a health care environment, including five (5) years' leadership/management experience which includes quality improvement and technology change principles/processes, strategic planning, development, implementation and evaluation;
- An equivalent combination of education, training and experience.
- Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner._

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Director, Clinical Programs & Quality is accountable to lead, direct and coordinate initiatives to provide and increase access to high quality, innovative and appropriate Virtual Health services across Fraser Health. Collaborates with clinical programs to transform their care delivery models by developing and implementing virtual health strategies within their clinical programs, including leading the Hospital at Home initiative.

The Director's responsibilities include strategic planning to integrate and transform care delivery models, lead in the development, implementation and sustainment of clinical governance, standards and clinical guidelines for Virtual Health Service Delivery, and lead the planning, development, implementation and ongoing evaluation of systems and processes to integrate quality and patient care principles and practices throughout the organization.

The Director is operationally accountable for management of related financial, human and physical resources to support operational goals.

**Responsibilities**:

- Provides leadership and direction in the planning, development, implementation and evaluation of operational goals for Clinical Program Quality within Virtual Health Services across Fraser Health.
- Directs and enables the execution of large scale initiatives to advance the utilization and integration of virtual health with the purpose of transforming care delivery models. Identifies opportunities and leads cross-functional and cross-organizational teams to design and implement complex service system re-design and process improvement. Overse