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Inventory Control Analyst

2 weeks ago

Scarborough, Canada Scotiabank Full time

Requisition ID: 217581

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose of Job**

**Is this role right for you? In this role you will**:
1. Manage card plastic, chip module and collateral inventories for the production and fulfilment of credit and debit card products:

- Ensure sufficient inventory of card plastics, chips modules and collaterals are available for the production and fulfilment of cards
- Achieve 98% timeliness and accuracy on all manufacturing inventory orders
- Monitor, track and update daily/monthly card issuance volumes for credit and debit card products
- Balance daily card production volumes with the Service Bureau ensuring service level agreements are met
- Provide daily reporting on card production volumes and Service Bureau service levels
- Co-ordinate the release of collaterals from suppliers to the Service Bureau
- Provide projections and usage for Card Operations inventory on a monthly, quarterly and annual basis
- Maintain the Disaster Resumption Plan (DRP) for inventory of card plastics, chip modules and collaterals with suppliers and the service bureau
- Respond to all inquiries related to Card Operations inventory and fulfilment of credit and debit card products
- Take ownership and ensure all responses to inquiries are communicated in a concise, professional and timely manner with a goal to reduce effort for internal partners, vendors and external customers
- Achieve 95% SLA on daily balancing, report completion, queues and day-to-day functions
- Submit and implement at least 2 recommendations to streamline process and/or reduce environmental footprint
- Ensure all inventory control process are documented and maintained

2. Reconcile all Card Operations Inventory withdrawn by the Service Bureau for use in production:

- Reconcile card plastics, chip modules and collaterals used by the Service Bureau for the daily production and monthly reissue of debit and credit card products
- Liaise with the Service Bureau to resolve any discrepancies with card plastic, chip module and collateral inventories
- Reconcile all monthly invoices related to Card Operations inventory, the fulfilment of credit and debit card products and other related services
- Accountable for archived card plastics and card operations documentation held in the vault
- Achieve 95% invoice reconciliation accuracy ensuring vendor invoices are settled in a timely manner and do not incur late fees/interest

3. Analysis and reporting:

- Analyse and provide recommendations for chip module, card manufacturing, milling & embedding and collateral inventory orders
- Provide daily, monthly, quarterly and annual reporting for Card Operations volumes, forecasts, projections, actuals and inventories
- Monitor and analyze reporting provided by the Service Bureau, Suppliers, and Service Providers
- Maintain and provide reporting related to all debit, prepaid and credit card issuance (dailies and reissues)
- Maintain, organize and archive historical data and reporting
- Participate in annual audit and validation of all card plastic inventory held at the Service Bureau
- Ensure 95% of reports are completed with established service level agreements

4. Service Bureau Release Planning and Implementation
- Assist with card issuance planning and execution of change related tasks impacting the Service Bureau, including new product launches.
- Prepare, update and facilitate the management of the Service Bureau matrices for plastic and collateral (insert), card carrier matrix and activation sticker matrix.
- Coordinate the delivery of all business as usual project related change activities
- Participate in stages to implementation and communicate results to internal stakeholders as required.

5. Adherence to policies and procedures
- Adhere to all Scotiabank/department policies, procedures and audit requirements
- Adhere to the Bank’s Guidelines for Business Conduct and Privacy Code demonstrating a full understanding of the legal implications of dealing with customer request at all times, maintaining the confidentiality of customer information.
- Perform ADHOC/annual audit and validation of all card plastic inventory held at the Service Bureau
- Complete quarterly audits of all plastics, reports, and invoices kept in the BNS vault

**Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have**:

- Strong knowledge of the Bank’s retail products and services
- Strong analytical skills
- Excellent organizational skills
- Excellent interpersonal skills
- Excellent time management skills
- Strong PC skills with high degree of experience with Excel spreadsheets, macros and pivot tables
- Excellent knowledge of AS400 KS/Host System
- Excellent communication skills both written and verbal
- Ability to interpret and organize data
- Ability to work independently with mínimal supervision
- Ability to identify unusual system/processing