Client Support Technician

5 days ago


Bedford, Canada Health Association Nova Scotia Full time

**Client Support Technician**

Health Association Nova Scotia is a not-for-profit, non-government, membership-based association with almost 60 years' experience in delivering shared services, policy support and expertise our customers can count on. Serving on 130 organizations from across the province of Nova Scotia, our core-fee-for-service/cost recovery services are Clinical Engineering Services, Labour Relations and Compensation Analysis, Group Benefits Solutions and Shared Financial Services. The Health Association also provides policy support to it's continuing care members and is a joint sponsor of the Nova Scotia Health Employees' Pension Plan.

**Duties**:
The Client Support Technician is a member of the Information Technology (IT) Services team and supports Health Association Nova Scotia (HANS) staff and member clients with information technology (IT) related problems reported to the helpdesk; and provides proactive maintenance of the Association's IT infrastructure. The Technician also works collaboratively with the IT team to find timely, cost effective, and practical solutions to IT related issues that arise.

The role exists to support HAN's business operations by ensuring IT related services and systems are functioning at a high level of effectiveness and to customer's expectations.

**Qualifications**:
Successful completion of a recognized post-secondary diploma in IT or related fields
MCP and/or A+ certification considered an asset

**Salary**:
We offer a competitive salary and benefits, as well as NSHEPP defined pension. Vacation starts at four (4) weeks.

**Application Deadline**:
November 17th at 3:00pm local time
- We thank all who apply, however, only those successful for an interview will be contacted._


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