Inside Sales Representative

**Position Summary**:
We are looking to hire an** Inside Sales Representative** with a **passion for forming connections** with those they serve. We’re looking for a **skilled relationship builder **with an entrepreneurial mindset.

As an Inside Sales Representative, you are responsible for handling all **inbound inquiries** and lead management (both phone and digital) in order to ensure that we are responsive to our prospective members’ specific needs, and participating in customer satisfaction initiatives.. For this role, we are looking for highly driven individuals with a proven track record of exceeding monthly sales targets.

**The finer details**:

- Full Time Permanent
- Competitive Salary, Benefits and Bonus structure
- Start Date ASAP

**_ A day in the life of a Inside Sales Representative:_**

As the Inside Sales Representative you will be the first point of contact for prospective clients/members.You must have a passion for connecting with people, superior customer service skills, as well as be confident in selling a great service that can positively impact the lives of the members that we serve. You will be responsible for communicating the variety of services we have to offer to our potential members - showing them everything there is to love about Home Concierge and putting their mind at ease. You will be responsible for sales calls, administration, production of sales reports and prospect management in a timely and efficient manner while ensuring prompt communication with the management team. You will connect with potential prospects and referral sources while maintaining and updating a fully completed database. Remaining connected with all leads and qualified prospects is imperative.

**How do I qualify?**

**What we are looking for**:

- ** Manage a full sales cycle from qualifying inbound leads, to closing new clients**:

- Be primary point of contact for all inbound sales inquiries
- Ability to manage multiple opportunities with high degree of organization
- Populate & maintain an up to date view of the customer pipeline in sales CRM (Salesforce)
- Support other business duties as assigned

**What you must have**:

- Previous customer service and/or inside sales experience required
- **Healthcare B2B, B2B2C or B2C Services is highly preferred**:

- Previous experience working in Salesforce an asset
- Excited about using new technologies day-day
- Excellent verbal communication, interpersonal skills, telephone etiquette and Professionalism
- Thrive in a high paced, high growth environment
- Proficient in Microsoft Office and the use of web and mobile technology
- The ability to take ownership and thrive in a start up type environment

This role may require some evening and weekend flexibility to meet business needs

**Why Work for Home Concierge?**

**_Help members retain their lifestyle in their home:_** **Your role as a Inside Sales Representative at Home Concierge positively impacts each member that you work with, enabling them to remain independent & in the home they know & love

**_
Be part of shaping the future of senior care:_** Canada will need over 800,000 long-term care beds by 2050 - over 2.5 times what we have now. By reinventing at-home care, you are developing a sustainable solution to ensure the wellbeing of Canada’s aging population

**_
You are supported in & rewarded in your work: _**Working at Home Concierge comes with a strong support network of coordinators and mentors, **competitive salary, lucrative bonus structure and benefits**

**_
You have room to grow as a leader: _**The Inside Sales position develops leadership skills & provides opportunities for career progression to management roles within our rapidly growing firm

**_
You are supported by cutting edge technology:_** The Home Concierge puts scheduling, payment, and client profile access at your fingertips - keeping you one step ahead as you deliver first-class care