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Desktop Analyst

2 weeks ago

Regina, Canada Paradigm Consulting Group Full time

**Each requirement we receive varies, but the skillset may include**:

- Resource must have own mode of transportation to travel
- Diploma, Degree or Certificate within the scope of Information Technology
- Experience providing desktop hardware and software support to users
- Experience managing Active Directory objects
- Experience using PS (PowerShell) to automate administrative tasks, scripting and remote execution
- Experience troubleshooting and managing file and print services including print server device management, printer mapping, file structure permission management
- The ability to communicate effectively and professionally including producing written technical material that is concise, grammatically correct, and structured to communicate the intended message with high efficacy.

**Duties may include**:

- Manage, & support end-user devices (laptops, desktops, rugged tablets, mobile phones, printers, etc)
- Provide Tier 1 & 2 support at customer’s Tech Support desk, a dedicated service for walk up support to end-users.
- Speciality peripheral management, including Fleet Truck docks
- Recording all inventory, incidents/service request tickets into incident management system.

**What you can expect from us**:

- An IT and Business Consulting practice with over 32 years of experience and presence in Regina, Winnipeg, Saskatoon, Edmonton, Calgary and consultants working remotely across Canada
- Opportunity to work on exciting, challenging and transformational projects
- Support for your Professional Development program
- Competitive compensation, benefits, profit sharing and vacation policies
- An organization that believes in work/life balance: after seven (7) years of service, you will receive a six (6) week paid sabbatical to re-charge and relax
- Exciting Employee Ownership options
- Access to a network of consultants with deep knowledge and experience to support and connect with