Starbucks - Barista

**STARBUCKS BARISTA (Part-Time)** **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity, and curiosity to challenge the status quo. With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from Roadside inns to luxury urban properties. At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently - owned and operated hotel portfolio. **YOU’RE A GREAT FIT IF YOU**: - Flourish in a fast-paced environment with multiple priorities. - Can see the big picture and act proactively with a solution-focused mindset. - Have the ability to “Respond to Cues”. - Thrive on “Creating “Personal Connections”. - Can “Make it Brilliant”. **ABOUT THE OTTAWA MARRIOTT HOTEL**: Experience modern style and sincere service at Ottawa Marriott Hotel, centrally located in the heart of Canada’s capital city. Located right by the new Lyon transit station, our hotel just steps away from the Rideau Shopping Centre, Shaw Centre, and ByWard Market. Explore Parliament Hill, the Rideau Canal, and the National Gallery of Canada, all within walking distance from our hotel. For those on business in Ottawa, ON, we offer 26 elegant event venues, including a revolving Summit space and a grand ballroom. Begin your day with a coffee at our on-site Starbucks® and end it with delicious American fare and a cocktail at "Spin" Kitchen & Bar **WHAT WE OFFER**: - Positive respectful culture - Marriott Worldwide Travel perks and benefits - Food and Beverage Discounts - Growth Opportunities - Chance to work with some amazing people 2022-05-26 **WHAT SOME OF YOUR RESPONSIBILITIES WILL BE**: - Welcome and connect with every customer to provide excellent service. - Discover customer needs and appropriately suggest products with every customer to enhance service and meet sales goals. - Assist customers in the selection and purchase of specialty coffee beverages, whole bean and merchandise sales. - Respond to customer needs and thank every customer. - Maintain customer service area and equipment in a clean and appealing manner. - Demonstrate “just say yes” behaviour when taking care of customer needs. - Prepare a variety of customer beverage orders such as espresso drinks, blended beverages and Coffee of the Day as per Starbucks standards. - Perform daily tasks in accordance with the Duty Rosters and cleaning standards. - Present one self professionally and demonstrate clear communication by using Star Skills with all customers and partner interactions. - Follow standards for merchandising, stocking, rotating and storing all products. - Perform equipment maintenance. - Follow all Marriott and store policies and procedures. - Learn and demonstrate Creating the Starbucks Experience. - Learn and demonstrate all performance standards - Ensure all areas of Starbucks service are kept clean and organized. - Other reasonable requests **YOUR EXPERIENCE AND ABILITIES SHOULD INCLUDE**: - Minimum of one-year experience in a food & beverage environment. - Previous experience in a Starbucks or similar environment. - Excellent communication skills in both official languages (English and French). - Outgoing, strong team player with excellent interpersonal skills. - Superior service excellence skills to exceed guest expectations. - Excellent organization skills and ability to work in a fast paced environment. - Competence in handling cash and credit card transactions. - Able to work a flexible schedule (days, evening, weekends/weekdays and holidays). - Previous experience with point of sale systems (Micros) - Ability to stand for long periods - Ability to lift, pull, and push a moderate weight (about 25 pounds) - Strong attention to detail. **Job Type**: Part-time Pay: $20.07 per hour **Benefits**: - Discounted or free food Schedule: - Day shift - Evening shift - Night shift - Weekends as needed Supplemental