Housekeeping Room Attendant

1 week ago

Dartmouth, Canada Hampton Inn and Suites Dartmouth Crossing Full time

**DEPARTMENT**:
Housekeeping

**REPORTS TO**:
Executive Housekeeper

**POSITION**:
Room Attendant

**JOB SUMMARY**: The primary responsibility of the Room Attendant is to maintain clean and attractive guest rooms while following company standards and safety/security procedures.

**ACCOUNTABILITIES**: The Room Attendant is responsible for the timely and proper cleaning of guest rooms on a daily basis.

QUALIFICATION STANDARDS

**EDUCATION & EXPERIENCE**:

- High School diploma and/or experience in a hotel or a related field preferred.

**TOOLS & EQUIPMENT**:

- Housekeeping cart, vacuum/broom, duster, rags, window cleaner, furniture polish, all purpose cleaner, disinfectant cleaner, air freshener, gloves, sponge, air conditioner, keys, extension cord, assignment papers, laundry chute, and elevators.

**PHYSICAL REQUIREMENTS**:

- Long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

**MENTAL REQUIREMENTS**:

- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

**OTHER ABILITIES, SKILLS, KNOWLEDGE**:

- Bilingual helpful.

DUTIES & FUNCTIONS

**ESSENTIAL**:

- Approach all encounters with guests and employees in a friendly, service oriented manner.
- Maintain regular attendance in compliance with New Castle standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper business attire and nametag when working.
- Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations.
- Thoroughly clean and re-stock guestrooms to New Castle Standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from all guestrooms.
- Report all lost and found items to the Housekeeping Supervisor immediately.
- Keep all hallways, public areas, and closets clean, neat, broomed and vacuumed.
- Prepare housekeeping cleaning cart for next day’s use.
- Report any maintenance repairs immediately to the Housekeeping Supervisor or Manager.

**Job Types**: Full-time, Permanent

Pay: $15.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- On call
- Weekend availability

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