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Front Office Clerk/receptionist

2 weeks ago

Martensville, Canada Jason's Auto Glass Inc. Full time

**Job Overview**

**Duties**
- Greet and assist clients and visitors in a friendly and professional manner.
- Answer phone calls promptly, demonstrating excellent phone etiquette while providing quotes to customers, booking appointments and directing calls to others when needed.
- Manage appointment scheduling and maintain an organized calendar for the office.
- Handle insurance claims through SGI and 3rd party insurance companies.
- Perform administrative tasks through QuickBooks, such as invoicing, accounts receivable, data entry, maintaining customer records in compliance with privacy regulations and filing.
- Operate office equipment, including phone systems, computers, and printers, to support daily operations.
- Ensure the front office area is tidy and presentable at all times.
- Collaborate with other staff members to enhance overall office efficiency and customer satisfaction.

**Skills**
- Strong customer support skills with a focus on providing excellent service.
- Proficient in using office software and phone systems.
- Previous experience in a receptionist role is preferred but not required.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Strong communication skills, both verbal and written, with an emphasis on professionalism.
- Attention to detail in maintaining accurate records and files.
- Ability to work well under pressure while maintaining a positive attitude.
- A willingness to learn and be trained.

**Job Types**: Full-time, Permanent

Pay: From $16.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Martensville, SK: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- If selected for employment, are you able to provide professional references we may contact?

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 2025-07-21
Expected start date: 2025-08-06