Housing Case Manager

**Career Opportunity**

Position Title**:Housing Case Manager**
Classification: Community Health Worker Level 2

**Job Type**: Multiple Permanent positions available, ranging from 0.5FTE to 1FTE. Days and evenings (8 HR Shifts).
Department: HART HUB
Location: Eccles.
Reporting to: Manager, HART HUB
Compensation**:$31.01/hr - $36.36/hr** plus a comprehensive compensation package that includes time-off entitlements, health benefits, life insurance, and participation in the HOOPP pension plan.
Deadline to apply**:March 20th, 2025 by 5:00pm**
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**About us**

We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who experience vulnerabilities because of their age, income, ability, sexual orientation or gender identity, and language or culture.

SWCHC strives to ensure that our team reflects the communities we serve. We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone.

**What the HART Hub Entails**
The Somerset West Community Health Centre (SWCHC) is excited to announce the launch of the 24/7 Homelessness and Addiction Recovery Treatment (HART) HUB, a transformative initiative designed to provide integrated support to people experiencing complex health and social issues related to substance use and addictions: and aims to connect people who are experiencing homelessness or are at risk of losing their housing and/or people who have mental health, to treatment and preventative services, while addressing basic needs such as food, clothing and showers.
We are seeking passionate, dedicated individuals to join our dynamic team and contribute to meaningful change in the community.

Join us at SWCHC’s HART HUB and become part of a dedicated team that is making a difference by providing integrated, person-centered care that empowers individuals and fosters lasting change.

**What You’ll Do**
Reporting to the Manager, HART HUB, the Housing Case Manager works as part of an interdisciplinary team to organize, and HART HUB clients find housing and connect with appropriate services.

The Housing Case Manager will develop care plans for clients with substance use disorder, homelessness, and need mental health supports. This is a highly independent position that requires meeting clients at the HUB and in the community. This will include helping clients secure financial aid, employment services, help with housing search, access to basic needs such as: food, hygiene products, clothing, furniture, and other supports as needed. The Housing Case Manager will help with viewing units, assisting with lease-signing, review lease and rules to meet clients “where they are at”. The Housing Case Manager will also collaborate closely with members of the HART HUB team such as Primary Care, Peer Coaches, System Navigators, recovery & treatment and counselling services to access wraparound services.
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**What We’re Looking For**
**Your Education Path**
- Degree in Social Work (BSW); Social Service Work; Social Sciences, or equivalent educational background in a related discipline

**Life and Work Experience**
- Two plus years’ experience and passion for working with high-risk populations and active drug users OR equivalent combination of education and relevant experience
- Lived experience of drug use and/or experience in advocacy for persons who use drugs considered assets
- Experience in an outreach, drop-in or shelter setting is an asset

**Required Language**
- Fluency in English required. Working knowledge of French an asset.

**What You Bring to the Table**
- Knowledge of the impact of social/cultural/economic factors on the determinants of health
- Experience supporting people living with homelessness, mental health and addictions challenges
- Knowledge of housing programs and rooming houses in the Ottawa area
- Knowledge working with marginalized populations
- Experience in a drop-in, outreach or shelter setting is an asset
- Experience in overdose response is an asset
- Ability to use capacity-building and skills-building approach in working with clients
- Ability to work flexible hours based on client need
- Strong organizational skills
- Excellent communication/interpersonal skills
- Enhanced skills in non-violent crisis intervention and de-escalation
- Knowledge of best practice guidelines for individuals with substance use, and suicide assessment.
- Effective organizational, critical thinking, problem solving and independent