Retail Sales Consultant

2 weeks ago

Vancouver, Canada Kiaro Full time

Based in Vancouver, British Columbia, Kiaro is an independent, omni-channel cannabis retailer and distributor. With more than 70 years of collective retail and wholesale focused experience, we are driven at Kiaro to introduce new and experienced consumers to a lifelong exploration of cannabis.

Through existing storefronts across British Columbia, Saskatchewan, and Ontario, and with the completion of the recent acquisition of Hemisphere Cannabis from Aegis Brands, Kiaro has 16 stores. This is in addition to its wholesale distribution division servicing Saskatchewan, and ecommerce sites in Canada, the US and Australia.

We have BIG plans to continue our growth trajectory through our consumer-centric retail, ecommerce, and wholesale distribution segments over the coming years...Here is where you come in

The Sales Consultant is responsible for guiding our customers through their retail experience by providing a world class customer service experience. The Sales Consultant will help to create a comforting environment for each customer by creating a unique experience tailored specifically to each individual customer. The Sales Consultants will build rapport with their customers, understand their needs, and deliver value by asking questions and educating each customer throughout their experience.

**Responsibilities and Duties**
- Assist in maintaining the back stock room and setting up merchandise displays on the sales floor
- Develop solutions for customers by listening to their needs and recommending the appropriate products
- Greet customers as they enter the store and help them to find the proper team member to assist them
- Utilize the company’s POS system to cash customers out or administer returns
- Collaborate with other team members to keep the sales floor area clean and organized at all times

**Required Education, Skills and Qualifications**
- 19+
- Selling it Right Certification Required
- 1 - 2 years of retail sales experience
- Flexible schedule and ability to work weekends
- Familiarity with POS systems
- Excellent customer service track record
- Strong communication skills
- Knowledge of cannabis strains, products and accessories is an asset
- Demonstrates accountability, collaboration, courage and creativity in day to day operations

**Company Benefits**:

- The company's culture is fun, techy, development focused, and entrepreneurial.
- The company offers a competitive, comprehensive benefits package. From Massage therapy to dentist appointments, the plan should cover all your needs.
- Offering a “first in class” retail education.
- Joining this company is joining a really passionate group of people who live and breath our core values - Courage, Collaboration, Creativity and Accountability. We are a close-knit family who embraces individuality and a good sense of humour. The typical work hard, play hard motto rings true.
- Be a part of an amazing brand By joining us, you will be a part of building an amazing national brand and help define an industry that is revolutionizing the market place.

**Job Types**: Full-time, Part-time

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Selling it Right (preferred)

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