Career Service Officer

**Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 14 **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference. **About Us**: The Faculty of Information and Media Studies (FIMS) Undergraduate Student Services (UGSS) unit, provides a wide-ranging suite of services to support the operations and administration of all undergraduate programs in FIMS in the areas of undergraduate curriculum, student engagement, student recruitment, as well as any initiatives focused on outreach, engagement and retention of future students, current students, and alumni. The unit is responsible for providing high quality academic advising and career services, programs and supports to enrich the quality of the undergraduate student experience in the Faculty. We strive for excellence in delivering the best student experience through a student-centric, supportive, caring, accessible and knowledgeable student services environment, helping students design, modify and achieve their academic and career goals, from admission through to graduation. **Responsibilities**: The Career Services Officer provides career guidance and support to educate and motivate undergraduate students to foster and action their career goals. The Career Services Officer develops and delivers a wide range of programs, tools, events, activities, and services to support experiential learning, career exploration and community engaged learning, while facilitating all aspects of the undergraduate internship program, maintaining and developing relationships with industry and community partners and working to increase experiential learning opportunities for students. The Career Services Officer will work in collaboration with UGSS team to educate and inform undergraduate students, increase awareness of potential career paths with a degree in FIMS, and create important connections needed to be successful after graduation. **Qualifications**: - Education: - Undergraduate degree in Media Studies, Communications, Journalism or related field - Certificate, Diploma, or professional designation related to Career Development or Human Resources - Master’s degree in Student Affairs, Counselling, Psychology or a related field preferred - Experience: - 3 years’ experience working in higher education coordinating programs and services for students - Experience building and maintaining relationships with external organizations and community partners - Experience with using technology to market services or products - Previous work experience within a career advising role preferred - Previous Human Resources experience in relation to recruitment, providing comprehensive career and job search and networking advice, résumé development, personal branding and interview skills preferred - Marketing/public relations experience with promoting a program, product, or concept preferred - Knowledge, Skills & Abilities: - Strong knowledge related to career advising and coaching theories and approaches - Proven ability to interact professionally and build trusting relationships with students, staff, faculty, and members of the University community, industry and community partners - Current knowledge of job market trends and occupations in information and media-related fields as well as graduate degrees and/or certifications available to students to meet their needs - Exceptional oral and written communication skills and ability to effectively present information, and conduct training sessions and workshops on career and internship related topics that is engaging, using appropriate styles and tools - Well-developed public speaking skills and experience facilitating group discussions - Exceptional organizational skills, including managing multiple competing priorities and an ability to adapt quickly to emerging priorities - Demonstrated commitment to ongoing professional development in career development with a desire to take on opportunities to increase knowledge and remain current on trends and methodologies - Ability to work independently and exercise a high degree of initiative, innovation, and good judgment in decision-making - Ability to ensure confidentiality and privacy is maintained through the appropriate retention and destruction of information - Innovative and flexible critical thinking skills to adjust to and implement new processes or technology to meet the unit’s career services goals - Demonstrated ability to multi-task and maintain an organized and effective personal work enviro