Golf Operations Manager
2 weeks ago
**Company**: Sunnybrae Golf Club **Location**: Port Perry, Ontario **About Sunnybrae Golf Club**: Sunnybrae Golf Club is a cherished 27-hole golf course situated in the heart of Port Perry, Ontario. Known for its warm and friendly atmosphere, our club is a cornerstone of the community. With a motto of "Where everyone knows your name," we pride ourselves on being a welcoming place for all golf enthusiasts. Our facilities include over 150 members, 6 weekly leagues, 70+ tournaments annually, over 50,000 rounds per year, and a bustling food and beverage operation. Sunnybrae Golf Club is seeking a dynamic and experienced Golf Operations Manager to oversee the daily operations of our pro shop and ensure the smooth functioning of all golf-related activities. This role is a hybrid of in-office and on-desk responsibilities and requires a highly organized individual with excellent leadership and communication skills. **Key Responsibilities**: - **Pro Shop Management**: Oversee the day-to-day operations of the pro shop, ensuring a high standard of customer service and efficiency. - **Team Leadership**: Lead and manage a team of assistant pro-shop clerks, back shop staff, and marshals, providing training, support, and performance evaluations. - **Leagues, Memberships, and Tournaments**: Manage and coordinate all aspects of golf leagues, memberships, and tournaments, ensuring a seamless experience for participants. - **Inventory and Sales Management**: Oversee pro shop inventory, including ordering, stocking, and sales. Monitor sales performance and implement strategies to achieve targets. - **Night Reports**: Prepare and review nightly reports to track sales, inventory levels, and operational issues. - **Collaboration**: Work closely with club owners, food and beverage managers, greens keepers, and the marketing team to ensure cohesive operations and promote club activities. - **Online Purchasing and Bookings**: Manage online purchasing platforms such as GolfNow and Tee-On, ensuring accurate and efficient booking processes. - **Customer Relations**: Maintain excellent relationships with members and guests, addressing any concerns or feedback promptly and professionally. - **Marketing Coordination**: Collaborate with the marketing team to promote the club, events, and special offers. **Qualifications**: - Proven experience in golf operations management or a related field. - Strong leadership and team management skills. - Excellent communication and customer service skills. - Proficiency in managing pro shop inventory and sales. - Experience with online booking systems (GolfGenius, Tee-On) is a plus. - Ability to work flexible hours, including evenings, weekends, and holidays as required. - Strong organizational skills and attention to detail. - Ability to work collaboratively with different departments and teams. **Benefits**: - Competitive salary based on experience. - Membership and playing privileges at Sunnybrae Golf Club. - Opportunities for professional development and career advancement. **Sunnybrae Golf Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.** Join our team and be a part of a vibrant and welcoming community where everyone knows your name **Job Types**: Full-time, Seasonal Contract length: 8 months Pay: $65,000.00-$70,000.00 per year **Education**: - Bachelor's Degree (preferred) Work Location: In person Expected start date: 2025-04-01
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