Accounts Receivable Coordinator

Join a team that values precision, collaboration, and growth We're seeking an A/R Coordinator who thrives on organization and detail, with the opportunity to make a real difference.

**Working Here**
At CARFAX Canada, we’re more than just obsessed with vehicles. We’re obsessed with data and its potential to help millions of Canadians in buying, selling, and maintaining vehicles.

But here’s what you really want to know about: the perks. Our team members enjoy weekly, free catered lunches at the office, flexible work that allows us to prioritize work-life balance, 4-day summer work weeks, and a state-of-the-art collaborative environment at our head office at 100 Kellogg Lane, London Ontario. CARFAX Canada also offers competitive wages, exceptional benefits and employee wellness funding, a company matched pension program, parental leave top-up benefits, paid volunteer days, and the list goes on

Ultimately, every day at CARFAX Canada provides you with the opportunity to engage in meaningful work alongside incredible colleagues. It’s clear—we’re passionate about data and our people

**Key Information**
Employment Status: Regular Full-time

**Job Type**: Hybrid - In office with flexibility to manage your work schedule with up to 8 days per month to work from home.
Location: London, Ontario
- Please note that we have two operating entities in Canada, CARFAX Inc., and CARFAX Canada. This position is with CARFAX Canada._

**Job Details**
CARFAX Canada is seeking an Accounts Receivable (A/R) Coordinator to join our team and contribute to the success of our monthly financial processes. Reporting to the Manager of Accounts Receivable, this role involves managing collections, supporting invoice preparation, and ensuring accurate customer billing and subscription processing. Collaboration, attention to detail, and meeting month-end deadlines are key aspects of this position.

This is a fantastic opportunity for a detail-oriented professional who thrives in a team-focused environment and is committed to providing exceptional service to both internal and external customers. At CARFAX Canada, you’ll play an important role in maintaining efficient accounting operations while being part of a dynamic and inclusive workplace.

**Position Responsibilities**
- Create and review financial documentation such as customer invoices, post receipts, and prepare deposits as required.
- Collaborate with the Customer Service and Sales Operations teams to respond to billing inquiries.
- Update and maintain customer account information, including billing and subscription information.
- Prepare monthly invoices.
- Process customer payments, including monthly credit card and electronic fund transfer (EFT) payments, ensuring accuracy and timeliness.
- Manage and enter customer credits and account adjustments to maintain accurate records.
- Communicate with customers to address account-related matters, including collections and inquires.
- Support the team with various administrative and accounting tasks, as necessary.

**Education and Experience Required**:

- College diploma in accounting, business administration, or equivalent field.
- 2-3 years job experience in Accounts Receivable and/or a related field.
- Familiarity with bookkeeping practices and basic accounting principles.
- Proven ability to multi-task while maintaining accuracy and attention to detail under tight timelines.
- Excellent written and verbal communication skills.
- Exceptional organizational and problem-solving abilities.
- Experience with data entry in a professional setting is an asset.
- Knowledge using accounting and/or customer relationship management (CRM) systems (e.g., Great Plains) is considered an asset.

**Equal Opportunity Employer**

We thank all applicants for their interest; however only those selected for an interview will be contacted.

**About Us**

Our values serve as the foundation of our culture by helping inform the actions and behaviours that make us successful. We strive to integrate these values into how we collaborate, navigate challenges, and make decisions daily.

Objective - Guided by facts, driven by results.

Transparent - Clarity through open and honest communication.
Customer advocate - Putting the customer at the center of everything we do.
Solutions oriented - Turning challenges into opportunities.
Integrity - Where honesty meets action.