Food and Beverage Assistant

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

**About the Hotel**:
DoubleTree by Hilton Montreal Pointe-Claire**: The DoubleTree by Hilton Pointe-Claire is a 311-room full-service hotel, owned and operated by Easton’s Group of Hotels. Its landmark property has the ideal combination of a suburban hotel with the convenience of an airport nearby. It features a restaurant, Marquis Bar & Grill, Lounge, Room Service and 14 meeting rooms. Minutes away from major corporations, shopping, restaurants, and sporting venues in Montreal's West Island. Travelling on business, pleasure or with your sports team everyone will be charmed by our upscale DoubleTree by Hilton Pointe-Claire.

**Benefits**:

- Health, Vision, and Dental Coverage
- Wellness Days
- Employee Social Events
- On-Site Parking
- Career Development
- Hotel Discounts at Hilton** **Properties

JOB OVERVIEW

Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.

DUTIES AND RESPONSIBILITIES
- Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.
- Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- Ensures food on the buffet or the from the kitchen has good presentation.
- Supervises activity in outlets including restaurant, bar, and room service to ensure smooth operation and guest satisfaction.
- Inspect restaurant daily to ensure high-quality food and food presentation and cleanliness.
- Conduct pre-shift meetings to inform staff of daily events. Review daily specials.
- Ensure side work duties are complete and tables are set before, during and after operating hours.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May routinely greet guests, serve food and beverage, take reservations, and maintain reservations book if applicable.
- Always provides a professional image through appearance and dress.
- Follows company policies and procedures.
- Assist the banquet department as needed.
- Perform other duties as assigned.

**QUALIFICATIONS AND REQUIREMENTS**

High school diploma or equivalent and one-year food service experience in a full-service restaurant or similar setting. Some college or supervisory experience is preferred.

This job requires the ability to perform the following:
Carrying or lifting items weighing up to 50 pounds

Remain stationary for extended periods of time

Moving about the outlet(s)

Handling food objects and products

Bending, stooping, kneeling

Must be bilingual - French and English

Must be available and able to work flexible shifts