Learning and Development Business Partner

**Job Description**:
Home and Community Care Support Services South West is seeking a **Learning and Development Business Partner**

Opportunity Summary:
As a member of the Quality team, the Learning & Development Business Partner is responsible for organizational education on an ongoing basis and orientation for all new hires. Areas of responsibility include training plan development and orientation program roll-out including the development, delivery and evaluation of training material. The Learning & Development Business Partner evaluates training and development needs and designs educational programs that are aligned with the organizational development strategy. Learning & Development Business Partner leads and participates in and demonstrates an understanding of quality, risk and client safety principles and practices. Follows all safe practices and procedures to support a safe client and working environment. The Learning and Development Business Partner participates in and demonstrates an understanding of quality, risk and patient safety principles and practices, following all safe practices and procedures to support a safe patient and working environment.** This is a permanent full-time opportunity.**

Currently operating in a “work-from-home” model with the potential for a partial or full return to the office, this opportunity is open to the following locations within the South West region: Woodstock, St Thomas, London, Stratford, or Owen Sound.

What will you do?

**Training and Development**
- Ensures effective training plans and initiative are in place to support the consistent development of staff
- Designs, implements, monitors and maintains training programs to develop targeted skills/competencies
- Keeps abreast with best practices and on the latest tools around training program development
- Evaluates training and development needs and designs education programs guided to Organizational Development strategy

**Orientation**
- Develops, implements, monitors, and maintains the HCCSS orientation program
- Oversees the coordination of agendas and presentations for orientation sessions
- Coordinates/schedules new hire orientation as appropriate in relation to the annual recruiting plan
- Ensures new initiatives are incorporated into orientation
- Evaluates feedback on orientation program to ensure improvement

**Communication**
- Coordinates with respective teams to discuss training needs (e.g., schedules, program development needs, etc.)
- Works closely with other department to understand and assist with employee performance improvement needs
- Develops and maintains relationships with other HCCSSs through sharing of best practices related to orientation, education and training
- Participates at job fairs at Universities and Colleges to promote the HCCSS in accordance with the recruitment strategy

**Patient Safety - an integral part of all jobs at the Home and Community Care Support Services, South West**
- Maintains a daily focus on patient safety as everyone’s responsibility;
- Complies with patient safety initiatives, e.g. hand hygiene protocols;
- Keeps alert to patient hazards and takes prompt action to eliminate unsafe conditions, e.g. not exposing patients or co-workers to your illness;
- Reports incidents or near misses to appropriate management by using ETMS, an organizational adverse event reporting system;
- Encourages and supports patients and families to be actively involved in their health care, e.g. asking questions to ensure clear understanding;
- Advocates for safe, quality patient care by making safety improvement suggestions and promoting safety initiatives;
- Complies with the HCCSS, South West Code of Conduct, Occupational Health and Safety Act, applicable regulations and procedures, e.g. wearing appropriate personal protective equipment;
- Keeps alert to possible job hazards and takes prompt action to eliminate unsafe conditions;
- Participates in health and safety orientation, education and training and stays informed about safety requirements;
- Advocates for a safe work environment by making safety improvement suggestions and promoting safety initiatives.

Qualifications:
**Education**:
**Experience**:

- Experience in training and education in a unionized environment with adult learners
- Exceptional relationship management, facilitation, and critical thinking skills
- Experience designing and developing client specific Learning and Development programs to meet changing organizational needs
- Experience working with senior management to facilitate the creation of strategic long range Learning and Development plans
- Ability to understand and collaborate with a broad range of disciplines in order to bring about implementing Learning and Development strategic initiatives
- Using non-authoritative leadership, influence senior leaders to develop a comprehensive and progressive approach to organizational Learning and Development effectiveness.
- Ability to communica