Office Analyst

**Job Overview**:
**Key Responsibilities**:
**1. Operations Support (Garbage Management Division)**:

- Track and manage daily operational activities including route scheduling, waste collection, and disposal monitoring.
- Collect data related to garbage pickup volumes, truck usage, maintenance schedules, and tonnage reports.
- Maintain up-to-date records of client transactions, including managing special billing rates, surcharges, and syncing with third-party systems like GFL Trux.
- Generate daily, weekly, and monthly operational reports for review by the operations manager.
- Support the digital cash register system and monitor the cash float to ensure proper financial handling at transfer sites.

**2. Operations Support (IT Division)**:

- Ensure smooth day-to-day operations by supporting the IT team in tracking infrastructure management tasks, using tools like Terraform, Ansible, and custom scripts for deployment.
- Help the IT team in monitoring and maintaining hosting services for AI models, and collecting data related to system performance and resource usage.

**3. Bookkeeping and Financial Analysis**:

- Perform daily bookkeeping activities including invoice generation, payment processing, and reconciliation.
- Manage invoicing automation systems, especially those connected with Airtable, to streamline the invoicing process for both divisions.
- Track expenses, payments, and financial performance for TES.efaci’s garbage and IT divisions.
- Assist in maintaining accurate financial records for audits and ensure compliance with industry-specific regulations.
- Assist with monthly and quarterly financial reporting, forecasting, and budget tracking for both divisions.

**4. Data Collection & Analysis**:

- Collect, organize, and analyze large data sets from both the garbage management and IT operations to provide actionable insights.
- Track and report key metrics like client transaction details, tonnage differences, site capacity, and overall operational efficiency.
- Work closely with the operations and IT teams to identify trends, create dashboards, and provide data-driven recommendations for process improvements.
- Regularly audit and validate data accuracy, especially when syncing data with external platforms like GFL Trux.

**5. Client and Internal Communication**:

- Provide administrative support, including answering client inquiries related to operational or financial matters.
- Coordinate between the garbage management and IT teams to ensure smooth collaboration on shared initiatives.
- Communicate clearly and professionally with external clients, vendors, and internal stakeholders.

**Job Requirements**:

- **Education**:

- Bachelor’s degree in Business Administration, Accounting, Data Analytics, or a related field.
- Relevant certifications in bookkeeping, accounting, or data analytics are a plus.

**Experience**:

- At least 2-3 years of experience in office administration, bookkeeping, or operational support roles.
- Experience working in a dual-sector environment (such as waste management and IT) is highly desirable.
- Familiarity with garbage management operations, including scheduling, billing, and data reporting systems.
- Strong knowledge of IT infrastructure management is a plus (Terraform, Ansible, CI/CD processes).

**Technical Skills**:

- Proficiency with bookkeeping software (e.g., QuickBooks, Xero) and familiarity with automated invoicing solutions (e.g., Airtable, AI agents).
- Advanced knowledge of Microsoft Excel or Google Sheets, with the ability to handle large datasets and perform detailed data analysis.
- Basic understanding of IT systems and web-based project management tools.
- Strong data collection, organization, and analytical skills using tools like Airtable, Excel, or proprietary systems.

**Soft Skills**:

- Strong attention to detail and organizational skills.
- Ability to multitask and manage competing priorities.
- Excellent communication skills, both verbal and written.
- Problem-solving mindset with the ability to make data-driven decisions.
- Team player with a proactive approach to managing operational challenges.

**Work Conditions**:

- Full-time, hybrid work environment with the possibility of working both remotely and on-site.
- Flexibility to work with teams across different departments.
- Competitive salary with paid leave, and professional development opportunities.

**Job Types**: Full-time, Permanent

Pay: $44,697.31-$60,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Language**:

- English (required)

Work Location: In person