Program Manager, Product

Req Id: 421688

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.

And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.

The Program Manager, Product & Planning is responsible for the successful planning, execution, monitoring, controlling, and closure of cross-functional capital programs, with a strong emphasis on capital management and prioritization. This role requires a highly organized and detail-oriented individual with strong leadership, communication, and problem-solving skills, and a proven ability to optimize resource allocation and deliver maximum ROI. The Program Manager will work closely with product managers, engineering, marketing, finance, and other stakeholders to track progress against strategic initiatives, supporting re-prioritization efforts as needed to ensure business targets are met or exceeded. This position requires a deep understanding of product development in Agile delivery, capital budgeting, finance controls, and the ability to manage complex projects with multiple dependencies and stakeholders.

**Key Responsibilities**:

- Develop and maintain comprehensive program plans, including detailed timelines, budgets, resource allocation, risk assessments, and capital expenditure justifications.
- Lead cross-functional program teams, facilitating communication, collaboration, and prioritization among stakeholders, aligning projects with overall strategic goals and available capital.
- Track program progress against plan, identifying and mitigating risks and issues proactively, and adjusting resource allocation to optimize outcomes and maximize ROI.
- Manage program budgets, ensuring adherence to financial constraints and optimizing capital expenditure. Conduct regular cost-benefit analyses and variance reporting.
- Conduct regular program status meetings, providing clear and concise updates to senior management, including key performance indicators (KPIs) related to capital efficiency and return on investment.
- Define and manage program scope, ensuring alignment with product strategy, business objectives, and available capital resources.
- Develop and implement program governance processes, including change management, issue resolution, and capital allocation prioritization frameworks.
- Identify and manage program dependencies, ensuring smooth integration across teams and optimizing resource utilization to minimize capital expenditure.
- Proactively identify and mitigate risks that could impact program success, including those related to capital investment and return.
- Utilize project management tools and methodologies to manage programs effectively, incorporating capital budgeting and forecasting techniques.
- Develop and maintain strong relationships with key stakeholders across the organization, including finance and executive leadership.
- Contribute to the continuous improvement of product development processes, focusing on enhancing capital efficiency and ROI.
- Participate in product strategy discussions and contribute to product roadmap development, considering capital constraints and prioritization frameworks.
- Support the development of product specifications and requirements, incorporating cost-benefit analysis and ROI considerations.
- Develop and present financial proposals and justifications for capital investment in new product development initiatives.
- Support and drive other Product Management activities, including lifecycle management, marketing strategies, and financial analysis

**Critical Qualifications**:

- 5-7+ years of experience in program management, preferably in a product development environment, with a demonstrable track record of successful capital management.
- Proven track record of successfully delivering complex projects on time and within budget, maximizing ROI.
- Strong understanding of product developm