Warehouse Associate

**Company Description** Independent Supply Company** is a premier Canadian wholesale supplier of Heating, Ventilation, Air Conditioning & Refrigeration products. We have an expanding support network in Pacific Canada, the Prairies and Ontario to service our growing customer base. As a part of the EMCO family, ISC subscribes to strong core values that impact our decisions and actions on a daily basis. We are committed to building strong relationships based on the foundations of Fairness & Caring, Straight Talk, Trust & Respect, and Generous Listening on which the EMCO brand is built. "Do the right thing" is the fundamental belief that shapes our interactions with our customers. Our team consists of highly trained, entrepreneurial individuals with the experience and expertise to provide you with the solutions for all your HVAC and Refrigeration needs. We are committed to being your supply partner, doing whatever is necessary to help you achieve your business goals. Looking for a long-term career where you can achieve growth and success? Do you want to have the freedom to live into your dreams? Then come and join our team Independent Supply Company is a distributor wholesaler catering to the Commercial and Residential HVAC/R industry and we have an immediate full-time opening for an experienced Lead Warehouse Associate. **Job Summary** Warehouse Associates are responsible for counting, verifying, receiving, and putting away incoming vendor material and customer returns; and for picking, packing and shipping customer orders. To experience success in the position, the Warehouse Associate will: - Provide a professional atmosphere for our customers - Uphold our core values and ethics with every interaction - Be an effective teammate in the Profit Centre - Be courteous, friendly and build relationships with customers - Follow all Health & Safety rules and legislation while performing job functions **Job Duties and Responsibilities** - ** Receiving Duties**: - Unload vendor shipments and returns, obtain packing slips and verify materials received. Note any discrepancies or damage. - Print and verify receiving documents and enter received materials into the system - Give all received items a proper location in the computer system (this is vital to proper inventory management) - Identify specials orders or damaged product and store in proper location - Note all shipping discrepancies on Bill of Lading, initiate freight claims and forward to appropriate teammate - **Picking, Packing & Shipping Duties**: - Pick items for customer orders - Assemble order and pack appropriately for pick-up or shipping - Complete shipping documentation including TDG forms (as required) - Inform Operations Manager of any inventory discrepancies, damaged/defective/non-saleable materials as these impact customer service - Maintain warehouse cleanliness and safety. Remove empty cartons, metal banding, pallets and other debris. Inform Profit Center Manager and Health & Safety Champion of any safety issues. - Assist teammates in servicing customers as required - Other duties as assigned **Environmental Conditions** You will be exposed to the following conditions in your job: - Outdoor weather with no climate control - Warehouse with limited climate control - Potentially hazardous equipment - forklifts, ladders, hand trucks, strapping, hand tools etc. - The Profit Center stocks, sells and uses hazardous materials such as refrigerants, PVC cement, solvents and other chemicals. You will be required to handle these materials. **Qualifications** Skills and Qualifications** - Grade 12 education or equivalence - Minimum 1 year experience in a warehouse environment - Accuracy and attention to detail - Outstanding customer service and verbal communication skills - Able to develop comprehensive product knowledge - Able to safely operate a forklift and any other warehouse equipment - Able to work independently with some direction - Comfortable in fast-paced environment - Team player who works productively with wide range of people - Manages time effectively and adapts quickly to changing priorities - Stand/walk for duration of work hours - Lift/carry/maneuver heavy material or equipment **Preferred Skills** - Able to safely operate a forklift and other warehouse equipment - Previous experience with or knowledge of products sold in the HVAC/R Industry. - Experience using Trend, Eclipse, Word, Excel, and Outlook **Additional Information** Why Join Our Team?** EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way **In addition, we will offer you**: - Great mentors and on-the-job training - Growth potential with competitive salary, benefits, and profit sharing - A career with a solid,