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Specialty Program Administrator

2 weeks ago


Winnipeg, Canada Manitoba Public Insurance Full time

Overview:
**Responsibilities**:

- Acts as a first point of contact for dealers and retailers inquiring about specialty programs.
- Provides courteous and professional service responding to internal and external customer inquiries about specialty programs.
- Resolves customer concerns and identifies opportunities to improve departmental procedures and processes.

Qualifications:

- High school diploma or equivalent.
- Two years of practical experience in an office environment.
- Communication skills to present information effectively to various audiences.
- Works as part of a team.
- Working knowledge of MS Office including Word, Excel, Outlook, and SharePoint.
- Knowledge of the Manitoba Public Insurance Act and Regulations, the Highway Traffic Act, the Criminal Code of Canada, Youth Criminal Justice Act, Drivers and Vehicles Act, Freedom of Information and Protection of Privacy Act, the Personal Health Information Act and the Family Maintenance Act and related regulations.
- Works with accuracy and attention to detail

Employee Benefits:
**Health benefits**

We offer a comprehensive health benefits program that includes:

- flexible health, dental and vision plans
- health spending account
- travel health coverage
- other extended health benefits such as ambulance, massage and physiotherapy

**Financial security**

In an effort to support financial security, we offer:

- registered pension plan
- group, dependent, and optional life insurance coverage
- critical illness insurance
- sick leave to cover short-term disability
- long-term disability

**Wellness**

We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:

- vacation entitlement
- flexible work arrangement for eligible positions
- maternity, parental and adoptive leaves
- bereavement and family responsibility leaves
- employee and family assistance program
- mental-health programming
- lunch-and-learn offerings
- discounted gym memberships and wellness account

**Diversity and inclusion**

Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.

**Employee recognition**

It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.

**Professional development**

We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.

**Safety and health**

In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.