Assistant Banquet Manager

1 week ago

Kanata, Canada Brookstreet Hotel Corporation Full time

Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

**Job Title**: Assistant Banquet Manager
**Department**: Banquets
**Reports to**: Head of Banquet Operations

**General Summary**:
The Assistant Banquet Manager plays a crucial role in the day-to-day operations of the Banquet department. This position involves coordinating and leading the Banquet team to ensure seamless execution of duties while fostering an inclusive and welcoming environment. The primary focus is on enhancing productivity, performance, communication, motivation, and overall guest satisfaction through equitable leadership.

**Job Description and Responsibilities**:As the Assistant Banquet Manager, you will**:

- Provide professional, friendly, and engaging service to internal and external Guests.
- Supervise the Banquet team, ensuring adherence to service standards, directing duties, reviewing work, and providing training as needed.
- Maintain a positive work environment, promptly communicating any concerns to the Head of Banquet Operations.
- Foster positive partner relations, proactively address partner relation issues, and adhere to opening and closing duties.
- Handle guest concerns from initiation to resolution, review banquet event orders for setup accuracy, and continuously improve operations for efficiency and quality customer service.
- Attend meetings as appropriate, ensure proper staffing and scheduling, and follow department policies, procedures, and service standards.
- Conduct regular inspections of uniforms and appearance, adhere to safety and sanitation policies, and prepare incident reports when necessary.

**Additionally, you will**:

- Assist in overseeing the planning, coordination, and execution of events by collaborating with the culinary team, events team, and accounting.
- Maintain a consistent floor presence, establishing effective client relations and ensuring customer satisfaction.
- Conduct connection meetings with partners
- Oversee the purchasing, storing, inventory and usage of food and beverage products
- Assist in hiring, training, and developing banquet partners.
- Report any equipment or banquet room repairs to the maintenance department.
- Other duties may be required as assigned by the Head of Banquet Operation

**Education/Experience**:

- College diploma in Hospitality Management, specifically in Hotel and Restaurant.
- Minimum three years of leadership experience in a major hotel or convention center environment.
- Strong communication, organizational, interpersonal, and problem-solving skills.
- High responsibility, reliability, and ability to work efficiently under pressure in a fast-paced environment.
- Cohesive team player prioritizing guest needs, remaining calm, and courteous at all times.
- Must have valid Smart Serve Certification
- Must have valid G license
- Must be able work all shifts, including evenings, mornings, weekends, and holidays.

  • Banquets Talent Leader

    2 weeks ago

    Kanata, Canada Brookstreet Hotel Corporation Full time

    Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community...

  • Full Time Banquet Lead

    2 weeks ago

    Kanata, Canada Brookstreet Hotel Corporation Full time

    Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community...

  • Part Time Banquet Lead

    1 week ago

    Kanata, Canada Brookstreet Hotel Corporation Full time

    Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community...

  • Full Time Banquet Lead

    1 week ago

    Kanata, Canada Brookstreet Hotel Corporation Full time

    Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community...

  • Part Time Banquets Stager

    6 days ago

    Kanata, Canada Brookstreet Hotel Corporation Full time

    Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community...

  • Part Time Banquets Stager

    1 week ago

    Kanata, Canada Brookstreet Hotel Corporation Full time

    Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community...

  • Overnight Banquets Stager

    1 week ago

    Kanata, Canada Brookstreet Hotel Corporation Full time

    Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community...

  • Banquet Chef

    13 hours ago

    Kanata, Canada ClubLink Full time

    **Kanata Golf and Country Club is Hiring!** **Responsibilities**: - Oversees all aspects of Banquet food preparation, according to approved standardized recipes - Plates food for service, according to established plating/presentation criteria - Ensures that all food served is of the highest quality and that it is ready to be served to the members/ guests...

  • Event Manager

    2 weeks ago

    Kanata, Canada Brookstreet Hotel Corporation Full time

    Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community...

  • Assistant Manager

    2 weeks ago

    Kanata, Canada Strawberry Blonde Bakery - KANATA location Full time

    Come Join our team! We are currently looking to fill an Assistant Manager position at the KANATA Location (767 Silver Seven Rd). This job has aspects of both baking our Vegan, Kosher, Gluten and Nut free product, and providing our Kanata Store Manager with help to carry out the day to day operations. Principal Duties and Responsibilities: **On top of the...