Manager, UX Design

5 days ago

Quebec City, Canada GoTo Full time

**Where You’ll Work: Montreal (remote)**

**Product Design at GoTo**

Impact the experience of millions of customers worldwide. You’ll work closely with our engineering and product management teams to bring visions to life. Create a seamless, user-centric, accessible experience for our customers.

Join our diverse and global UX team, providing leadership, coaching, and strategic input to co-located and distributed teams of designers. You’ll lead design efforts throughout the product development lifecycle, while building and strengthening a world class design team who is passionate about our customers and transforming the way they work.

**Your Day to Day**
- Lead with customer centricity, in collaboration with cross functional partners.
- Actively coach the team and continue to elevate UX skillsets and maturity across the organization.
- Proactively build and maintain positive relationships and collaboration with other UX teams and with cross-functional partners.
- Partner with Product Management, Engineering, and UX Leadership to define product strategy & UX deliverables.
- Build a strong team by identifying resource needs, hiring, and retaining top talent.
- Known as a domain expert; serve as a reference within the team.
- Responsibility to team for meeting schedules, deadlines, and deliverables.

**What We’re Looking For**
- 5+ years of relevant industry experience managing teams in a lean, agile, and user-centric environment.
- Proven methods and record of success leading consumer level products with a small to medium business focus.
- Experience in a SaaS environment.
- Experience managing hybrid and remote teams.
- Ability to define, develop, and innovate new processes and policies to promote efficiency and productivity.
- Demonstrated success in creating a collaborative culture of design, engineering, and product.

You’ll be working towards a shared goal with an open-minded and cohesive team greater than the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.

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