Associate Director, National Accounts

Requisition ID: 211546

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Associate Director, National Accounts Commercial Banking - Toronto, Ontario**

The Associate Director will oversee a portfolio of National Accounts customers, in order to efficiently deliver on an excellent customer experience. The coverage portfolio includes both lending and non-lending customers, with a concentration of non-lending (cash management) customers with strategic importance to the Bank.

This role contributes to the profitable growth and quality of the Bank’s Commercial Credit portfolio by performing financial solutions-related activities for clients including risk analysis, deal structuring, pricing, negotiation and presentation on deals, across the National Accounts segment, while ensuring business strategies, plans and initiatives are supported in compliance with governing regulations, internal policies and procedures.

**Accountabilities**:
Leads and drives a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Contributes to the profitable development of Commercial National Accounts by:

- Interfacing with clients and prospects in ensuring smooth Onboarding and account maintenance and compliance
- Participating in the timely analysis, structuring and preparation of lending and non-lending proposals under the guidance of the Director & Head, National Accounts
- Support other National Accounts deal teams from time-to-time by providing prompt and sound recommendations in the structuring, pricing, due diligence, analysis and underwriting of credit proposals
- Recommending pricing for loans and credit-related fees that yields a return commensurate with risk and due regard to profit, administration and competitive considerations
- Synthesizing information from various sources and recommending alternative terms, conditions and covenants to provide a viable banking proposal to the client within sound credit lending practices
- Analyze client business cases and proposals for reasonability
- Identifying and recommending referral and cross-sell opportunities to team to other Commercial Banking groups and/or to bank partners including Global Banking & Markets and Global Wealth Management
- Support other National Accounts deal teams from time-to-time, including, but not limited to, supporting on credit underwriting assignments

Ensure the ongoing quality of the assigned credit portfolio through control and administration of the specific conditions and reporting requirements, as specified in individual authorizations are adhered to by:

- Conducting a detailed evaluation of all information received, reporting deficiencies or any negative findings to senior management;
- Ensuring early identification of problem loans and ensuring the accuracy of risk ratings through identification of changes in account quality via review of industry/economic trends;
- Advising senior management of any credit weaknesses developing within individual accounts, by ongoing awareness and analysis of relevant financial, legal, political, technological, and industry information.

Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.

Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Contributes to an inclusive high performance environment.

**Additional Information**:
The Associate Director, National Accounts must have a good knowledge of the Bank’s lending policies, practices and procedures, as well as an awareness of business trends, economic, technological, social, legal and political conditions and factors affecting credit risk. A solid knowledge and understanding of financial statements and accounting principles and policies is a must. The incumbent must possess effective communication skills, both written and oral. In the administration of credit, loan documentation (e.g., loan agreements) and security provision requirements must be understood and applied. A solid understanding of cash management products and services for commercial customers is an asset. The incumbent needs to be a highly organized, analytical and logical person.

**Education Requirements**:

- Graduate/Undergraduate degree in Business or Economics or equivalency

**Functional Knowledge**:

- Strong communication skills (