Medical Office Administrator

3 days ago

Mississauga, Canada Reproductive Care Centre Full time

**Reports To**:Administrative Team Lead

**WE ARE**:
At The Reproductive Care Centre, we provide insight, hope and care for patients who have concerns about their fertility and overall reproductive health. Our goal is to meet the needs of our patients with sensitivity and compassion. We pride ourselves in delivering care to our patients to the best of our ability. Our goal, is to make sure that everyone feels respected, informed, empowered and supported. We are always working to improve our services through seeking cutting-edge technologies, promoting continuing education and self-assessment, also, by inviting input from patients, staff and from experts in the field and outside our community. Adhering to these principles we seek the respect confidence and satisfaction of all the patients we serve.

**BASIC FUNCTION**:
**RESPONSIBILITIES**:
**The Medical Office Administrator will be responsible for the following**:

- Book clinic appointments for the patients
- Confirm all physician appointments and ensure all documents are on file prior to scheduled appointment
- Working closely with clinical team to assist patients with inquiries
- Send patient referrals
- Checking in patients for appointments, screening patients for COVID-19
- Medical reception coverage
- Daily patient invoicing
- Maintaining overall presentation of the clinic by ensuring that all rooms, including the washrooms, collection rooms and exam room are well-stocked and clean.
- Keeps EMR records up to date by scanning the patient file, test results and other documents and properly saving them in the patient’s electronic file.
- Creating new patient charts
- Ordering medications, kits, pamphlets, other medical supplies as well as participate in monthly and Year-End Inventory.
- Outgoing Mail, accepting deliveries

**ATTRIBUTES / POSITION REQUIREMENTS**:

- 2+ years of Administrative experience.
- Successful completion of a college diploma preferably in the field of Medical Office or Business Administration.
- Computer savvy
- Strong written and verbal communication skills.
- Proficient in Microsoft Office/Suite.
- Ability to prioritize, organize workload and plan independently.
- Exceptional phone etiquettes and interpersonal skills.
- Strong attention to detail and problem-solving skills.

**Working Conditions**:

- General office conditions
- Busy clinic environment
- Strict adherence to COVID protocols

**RCC is an equal opportunity employer committed to promoting an environment of diversity and accessibility.**

**Individuals employed in this position are required to be fully vaccinated against COVID-19 and must submit proof of vaccination prior to starting their employment with RCC as a condition of hire. RCC will provide reasonable accommodation to individuals who cannot be vaccinated due to disability or any other ground protected by the applicable human rights legislation.**

Schedule:

- Day shift

Application question(s):

- College diploma in Medical Office Administration is preferred.

**Experience**:

- Administrative: 2 years (preferred)

Work Location: One location

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