Sales Associate

**Sales Associate / Assistant Manager in Training**
**Full-Time Position**:

- Location: Vaughan (Woodbridge) Showroom_

Southport Outdoor Living is a leading retailer specializing in high-quality outdoor furniture, BBQs, sunshades, and more. We are seeking an enthusiastic and driven **Sales Associate / Assistant Manager in Training** to join our dynamic team. This is an exciting opportunity for someone who enjoys working in a retail environment, building lasting relationships with customers, and helping them create the perfect outdoor space.

**Key Responsibilities**:
As a **Sales Associate / Assistant Manager in Training** for outdoor furniture sales, you will take on a variety of tasks that support the success of our showroom and ensure an exceptional customer experience. Responsibilities include:

- **Sales & Customer Service**:

- Assist customers in selecting outdoor furniture and products based on their needs and preferences.
- Provide in-depth product knowledge, including material options and care recommendations.
- Handle inquiries and resolve customer concerns to ensure satisfaction.
- Upsell and cross-sell products to meet sales targets.
- **Team Leadership & Training**:

- Support in managing and motivating the sales team to meet and exceed sales goals.
- Offer training and mentorship for new and existing team members, focusing on product knowledge and sales techniques.
- Foster a collaborative and positive work environment.
- **Inventory Management**:

- Monitor inventory levels to ensure products are well-stocked and accessible.
- Assist with restocking and product organization for an attractive, efficient display.
- Ensure product quality is maintained, and items are ready for sale.
- **Visual Merchandising**:

- Contribute to creating visually appealing displays that showcase our outdoor furniture.
- Ensure the showroom is neat, clean, and organized.
- Coordinate seasonal promotions and highlight special offers.
- **Sales Reporting & Targets**:

- Track daily and weekly sales performance to identify areas of improvement.
- Collaborate with management to meet or exceed sales goals.
- Analyze customer preferences and sales trends to optimize inventory and product selection.
- **Customer Experience Management**:

- Create a welcoming and respectful atmosphere for customers.
- Follow up with customers to gather feedback and encourage repeat business.
- Oversee after-sales service, including delivery coordination and satisfaction follow-ups.
- **Operational Support**:

- Assist with opening and closing procedures, including cash handling and store security.
- Ensure store operations run smoothly, including maintaining cleanliness, safety, and accessibility.
- Help manage employee schedules to ensure adequate coverage during busy periods.
- **Product Knowledge Development**:

- Stay informed about the latest trends in outdoor furniture and design.
- Participate in ongoing product training to enhance your expertise.
- Share valuable insights about customer preferences with the management team.

**Qualifications**:

- Previous sales experience in a luxury retail environment.
- Exceptional organizational skills and attention to detail.
- A strong ability to build and maintain customer relationships.
- A deep understanding of the value of excellent customer service.
- An appreciation for a fast-paced retail environment and a willingness to learn.
- Experience in retail sales, interior design, landscape design, or a related field is highly beneficial.

**Additional Information**:

- **Work Schedule**: This position requires a flexible schedule, including weekday and weekend shifts. **Weekend shifts are mandatory** during the spring and summer months.
- **Compensation**: Competitive hourly wage plus commission.
- **Work Environment**: We foster a healthy, growth-oriented, and fast-paced working environment, especially during the spring and summer. If you thrive in this kind of setting, you’ll find it both rewarding and fun.

**Why Join Us?**

At Southport Outdoor Living, we are passionate about creating beautiful outdoor spaces. We offer a vast selection of high-quality products and a personalized approach to help our clients design their ideal outdoor environments. If you have a strong sense of outdoor design, fabrics, and furniture, this is a fantastic career opportunity for you

**We look forward to welcoming you to our team**

Pay: From $20.00 per hour

Expected hours: 30 - 44 per week

Additional pay:

- Commission pay

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- This is a full-time position and not a seasonal position. Are you available to work full-time year-round?
- Are you available to work weekdays and weekends?

**Experience**:

- Retail sales: 3 years (required)
- Customer service: 3 years (required)

Work Location: In person