Product Owner

Job Purpose: The Product Owner is a key role within the Product Development team, by working with multiple cross functional teams to prioritize and define product features. Specifically working closely with Product Management and Engineering teams, they will align product features and deliverables with the product roadmap and corporate strategic objectives. Specific Responsibilities and Accountabilities: - Manages multiple products while facilitating the development of new features and functionalities. - Acts as a key partner with assigned lines of business to understand high level business goals and relative priorities. - Collaborates with business operations to assist in the detection, diagnosis and resolution of defects as they relate to owned products. - Works within an agile product delivery model and drives the scoping for product improvements including development of business cases, supporting metrics, business requirements, and product specifications. - Oversees user acceptance testing and supports go-to-market planning in order to gain successful customer engagement and product adoption. - Reviews product regularly and has the authority to accept or reject features or changes. - Working alongside analytical team partners, ensures success measurement plans are executed and outcomes are communicated to the necessary stakeholders. - Writes narratives, use cases, user stories and requirements to enable the product planning process. - Delivers quality documentation including customer journeys, use cases and technical diagrams. - Participates in agile ceremonies with product scrum team as required. - Prioritizes feature list items from the product backlog to suit business needs whilst considering development capacity. - Manages the support process from root cause analysis to resolution in order to address bugs and identified gaps. - Regularly reviews and maintains written documentation to ensure products are functioning as designed, accurate information is being presented, system issues are properly reported, and product releases are properly tested prior to a production release. - Leads "build vs buy" trade-off decisions where applicable. Key Internal and External Relationships: Internal - Development Team - Product Team - Testing Team - IT Operations - Sales External - IMS Clients Knowledge, Skills & Experience Essential - Experienced with end-to-end product ownership, with the proven ability in delivering results in a complex environment - Experience developing products in an Agile environment, which a strong understanding of agile software development methodologies, values and procedures. - Demonstrated product portfolio with the proven ability to delivery through the full product lifecycle. - Proven ability to drive projects forward and effective communication and collaborate with multiple cross functional teams. - Proficient in Microsoft Word, Excel, PowerPoint, Jira, and Confluence - Bachelor’s degree in a technical field - Previous industry experience in telematics, UBI and/or a SME technology company is preferred. Desired - Understand basic principle of UI design for mobile. - Analytics / Firebase knowledge Why should you join us? - Brand new collaborative, open-concept office for those days when you want to work collaboratively in person We’re located in the Waterloo tech hub: the David Johnson Research + Technology Park - Flexible remote working options - Opportunity to work within a global team - We’re an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times - We want to see you grow and do great things We’re committed to your personal and professional development - Company-paid group health (and dental) benefits program, with no waiting period - they start from day one - RRSP matching program - Flexible holiday scheme (unlimited vacation) to really make the most of your time and wellbeing - 'Work From Anywhere' Policy - work almost anywhere in the world for 30 days per year - Funded training opportunities and a dedicated online learning platform - Discounted gym membership - Management coaching programs - Employee Assistance Program and an enhanced maternity/paternity package - Kudos Hub - a peer-to-peer recognition system, where you can recognize others using points. These points can be collected and redeemed against a huge cataloge of rewards IMS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.