Maintenance Team Logistics Coordinator
7 days ago
The Maintenance Team Logistics Coordinator (“Coordinator”) is essential to ICR and our clients. A customer focused attitude coupled with a strong work ethic will be essential in this role. The Coordinator will be responsible for client communications, scheduling maintenance service/projects and assisting the Director of Maintenance and Construction (“Director”) on the coordination of construction projects, all in a responsive, proactive and professional manner.
The Coordinator, working closely with the Maintenance Site Manager (“Site Manager”) or with direction from the Management Team, implements the project plan and schedule, ensures quality control, and delegates work to the project team, contractors, and trades people. You will also ensure tasks are completed on time and on budget. Quick and comprehensive utilization of our scheduling software is critical for success in this position which is carried out primarily in office.
**Primary Job Description**:
Ø Provide responsive and professional customer service to all clients.
Ø Deliver communications to our clients on behalf of the ICR Maintenance and Construction team. Maintains a transparent and effective communication with Property Management and the Maintenance and Construction Department, along with the OHC Committee at all times.
Ø Create a safe work environment and compliance of safety policies and procedures.
Ø Effectively assist the Director and Site Manager in managing maintenance costs and project budgets.
Ø Daily manpower planning and daily work order review. Monitor billable labor time and non
- billable time.
Ø Through the use of our scheduling software, daily scheduling, dispatching and monitoring of Maintenance Technicians, utilizing best practices to forecast the days / weeks ahead.
Ø Monitor and review of labor hours.
Ø Communicate and collaborate with Property Managers to solve challenges.
Ø Assist Director with staff reviews, team additions, discipline, and termination.
Ø Holiday coverage planning.
Ø Provide leadership through effective coaching and mentoring.
Ø Attend Team meetings as required.
Ø Review and audit of all completed work orders.
Ø Work closely with the Building Operator Supervisor to assign the correct tasks to the correct staff members.
Ø Any other duties assigned by Director.
**Key Competencies**:
Ø Superb communication skills, both written and verbal.
Ø Highly organized with a keen eye for the details.
Ø Superior time management with the ability to prioritize and multitask.
Ø Adaptable, dependable, and shows initiative.
Ø Creative and innovative problem solver.
Ø Skilled with negotiating and mediating.
Ø Proficiency with MS Office, but the ability to learn new software with ease.
Ø Experience working in an office environment and with working with a team.
Ø Construction knowledge is an asset but not required.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
**Experience**:
- logistics: 2 years (preferred)
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