Sales / Customer Success

7 days ago

Remote, Canada DataDocks Full time

You're looking to work for an exciting company, right? Are you looking for the opportunity to grow your skill set and work on something different every day? If you're looking for something that is fast-paced and high-growth, then maybe you should consider a career at a software company. Oh, and you don't even have to be a nerdy developer or software engineer to get a job at a software company like ours. How awesome is that?

Come and check out what we can offer you at DataDocks
- Work inside the software industry
- You can be 100% remote
- Be immersed in a fast-paced industry with globally known clients
- There is a lot of room for growth and opportunities within DataDocks. If you are interested in a certain part of the business, we will provide you with the tools or resources necessary to get you where you want to be

*We are always looking for new and creative ways to solve problems within the company and in our software. Meaning your thoughts and ideas count to the company

*Lastly, we work together, but will give you the autonomy throughout your day to get stuff done.
- Who is DataDocks?_

DataDocks is a fast-growing software company that was founded in 2013. In our 9+ years of experience, we've hit fantastic growth cycles, partnered with large well-known companies like HelloFresh and Pepsi, and are looking to hire for the role of Customer Success.

You've heard of SaaS, right? It stands for Software as a Service. And that's what DataDocks is. It's a SaaS that serves the supply chain/logistics. We currently service large logístical brands that you're already familiar with like HelloFresh, Pepsi or United. DataDocks goal is to improve the communication and organization within logistic departments. We focus on an easy to use lightweight platform that allows booking of trucks in and out of facilities. To break it down we work in an old industry - logistics - and bring a fresh new way of improving how companies book appointments. Our high-tech platform improves our customers’ day to day lives.
- What you will be doing_

You will be working very closely with the founder, primarily focusing on improving our relationship with our existing customers and new customers. Your day to day will not be the same every day. Instead, you will have a dynamic job that may include such things as:
*Customer engagement

*Onboarding customers

*Customer support

*Investigating new outreach avenues

*Investigating new contacts and companies you can help improve their operations.

With your interaction with our customers, you will become the voice for them and will have direct input on the direction of the company, marketing message, as well as recommendations on how to improve the software.
- You're a people person You're interested in making a difference and helping to solve problems for people
- You're a self starter, looking to take the ball and run with it
- You're looking to join a small team and not looking for the corporate world
- You have great verbal and written communication skills
- You 're extremely organized and reliable

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
- Profit sharing
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- sales: 3 years (preferred)
- Customer Success: 3 years (preferred)

Work Location: Remote

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