Temporary Body Shop Administrator

2 weeks ago

North Vancouver, Canada Cam Clark Ford Lincoln - North Vancouver Full time

_**An excellent opportunity with a quickly growing, dynamic business **_

The Cam Clark Auto Group is seeking a **Temporary Body Shop Administrator**for our **Cam Clark Ford Lincoln**location in North Vancouver, BC.

With over 20 dealerships and car service locations stretching across Alberta, British Columbia, Washington, Montana, and California; the Cam Clark Auto Group is an industry leader in providing outstanding customer experience since 1987, while also striving to offer an amazing employee experience as well

**You will be accountable for**:

- Serve as the primary point of contact for customers, providing updates on repair status and ensuring exceptional customer service throughout the repair process.
- Assist the Body Shop Estimator by preparing, organizing, and maintaining repair estimate documentation and related paperwork.
- Coordinate the scheduling of vehicle repairs, ensuring timely communication between customers, technicians, insurance adjusters, and vendors.
- Order and track required parts for body shop repairs, maintaining accurate inventory and ensuring timely availability to avoid delays.
- Accurately input and maintain customer and vehicle information into management systems, ensuring all data is up to date and compliant with internal processes.
- Process work orders, invoices, and payments in coordination with accounting and service departments.
- Monitor repair progress and assist in communicating timelines or delays to customers and internal stakeholders.
- File and maintain customer records, insurance documents, and other administrative files for easy retrieval and compliance.
- Support the Body Shop Team and Estimator with daily administrative tasks and reporting requirements.
- Perform other related administrative duties as required to ensure the smooth operation of the body shop.

**To be successful in this role, you must have**:

- A valid driver’s license
- Proven abilities in automotive body repairs
- Ability to work independently in a busy environment
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing
- Able to work well under pressure
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Competent Computer skills
- **We thank all applicants for their interest in joining our team**_

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: $20.00-$21.00 per hour

**Benefits**:

- On-site parking

Ability to commute/relocate:

- North Vancouver, BC V7P 3R8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Automotive Admin: 1 year (required)

Work Location: In person

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