Bilingual Specialist, Servicing

**Job Requisition ID**: 11477

**Position Status**: Permanent Full Time

**Position Type**:Hybrid

**Office Location**:Ottawa (ON); Montreal (QC); Toronto (ON)

**Travel Requirement**: Limited

**Language Designation**: Bilingual

**Language Skill Levels (Read/Write/Speak)**: CBC

**Security Requirement**: Reliability Status

**Salary**: Our salaries generally range from $ 84699.11 to $ 105873.89 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our **results** and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by **trust**, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

- Annual Paid vacation.
- Annual individual performance incentive.
- Defined benefit pension plan.
- Comprehensive group insurance plan to support your well-being from day one.
- Support towards your personal and professional growth with training, mentorship and more.
- An inclusive workplace culture and environment.

About the role

**What you'll do**:

- Coordinate all activities, policies, and procedures related to effective operation of the multi-unit (MU) servicing portfolio for assigned projects. These may include MU commercial business or various housing programs.
- Review and assess lender recommendations on existing CMHC-insured loans, including covenant amendments, changes to special conditions, borrower structure modification requests, security releases, and partial sales, ensuring no additional risk is assumed by CMHC.
- Conduct financial analysis of borrowers, evaluate market conditions, and assess the financial and operational performance of properties to ensure CMHC maintains adequate security on insured loans when reviewing lenders requests.
- Provide guidance, support, and innovative solutions to clients and stakeholders, including communicating key decisions, interpretating policies, and responding to inquiries related to mortgage loan insurance.
- Collaborate with internal and external stakeholders to manage and maintain complex, high value client relationships.

**What you should have**:

- An undergraduate degree in a related field such as business administration or commerce, with a concentration in accounting, finance, or property management.
- A minimum of five (5) years of experience in one or more of the following areas: real estate appraisal, business turnaround strategies, asset recovery, housing finance, or default management.
- Knowledge of risk factors related to mortgage loans for multi-unit loan insurance, and housing programs.
- An ability to interpret appraisals, market and financial reports for multi-unit housing projects.
- Strong oral and written communication skills in both official languages (French and English), including negotiation skills and the ability to influence others.

**It would be great if you also had**:

- A professional designation such as Certified Property Manager (CPM), Certified in Real Estate Finance (CRF), or any other recognized designation from the Real Estate Institute of Canada (REIC).
- Experience in data analytics, business analytics, and financial modeling, with a proven ability to gather, interpret, and synthesize complex information to formulate recommendations, and provide strategic advice.

**Posting closing date**:Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

CMHC is an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our mission.

**Learn more about our commitment to diversity and inclusion**

What happens after you apply

If you applied before and you were not successful don’t worry - we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around