Hospital Operations Manager, Bella Coola

**Job Title**: Project Leader, Facilities Planning
**Work Site**: Bella Coola General Hospital
**Status**: Regular Full Time
**Start Date**: As soon as possible
**Hours**: 0800-1600
**Days off**: Saturday, Sunday and Statutory Holidays
**Reference#**: 93824

Come work as a Program Manager with Vancouver Coastal Health (VCH)

As one of British Columbia’s six regional health authorities, we, Vancouver Coastal Health (VCH) are a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver’s North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, Bella Bella, Bella Coola, and the Central Coast.

We are dedicated to the delivery of the highest quality services in areas including primary care, community-based residential and home health care, mental health, addiction, and research. With 13 hospitals, 2,500 physicians and over $4 billion in funding, we are committed to supporting healthy lives in healthy communities. With a philosophy of providing the best care at the centre of the organization, it shapes how we approach our vision, mission, values, and goals.

Building on the philosophy of providing the best care, we are currently seeking a Hospital Operations Manager to oversee various programs and operations at our Bella Coola General Hospital site. Reporting to the Director, Coastal Community of Care, the Hospital Operations Manager is responsible for providing leadership and direction for the operations and clinical management, utilization and risk management, and quality improvement of all programs (acute, community and Long Term Care) in Bella Coola.

The Manager will play a critical role in linking **Bella Coola General Hospital** with community health services to address the ongoing needs of clients and their families, including engagement with and support of **Nuxalk Nation’s** health and wellness programs. They will also ensure a smooth transition from the acute care environment to appropriate community health services.

This is an exciting opportunity to have significant impact with one of Canada’s largest health authorities on the beautiful and remote Central Coast of British Columbia.

**As a Hospital Operations Manager with Vancouver Coastal Health you will**:

- Be accountable for the effective and efficient functioning of the program. He/she is responsible for providing leadership and direction for the operations management, utilization and risk management, and quality improvement of the program/unit(s).
- Play a critical role in linking his/her portfolio, and understanding the interconnectedness between community health and acute services to address the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.
- Lead an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.

**Qualifications**:
**Education & Experience**
- Baccalaureate (Masters preferred) in a relevant health care profession supplemented with leadership and business management courses.
- Seven (7) to ten (10) year’s recent, related clinical and progressive leadership experience, including direct supervisory experience or an equivalent combination of education, training and experience.
- Current registration/membership with a recognized professional association. Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.
- Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.

**Knowledge & Abilities**
- Collaborates with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.
- Understands available resources for program/unit and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.
- Facilitates, collaborates and negotiates for effective resolution of human resource issues.
- Fosters collaborative working relationships to support the professional practice and ongoing development of staff.
- Promotes development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.
- Physical ability to perform the duties of the position.

**Closing Statement**:
**As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and